Systems Engineer, Health Information Exchange

Oracle

Olympia, WA

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JOB DETAILS

SALARY

$27.07–$54.13 Per Hour

SKILLS

Artificial Intelligence (AI), Cloud Computing, Contract Requirements, Cross-Training, Customer Relations, Customer Support/Service, Documentation, Embedded Systems, Financial Planning, HL7 (Health Level 7), Health Information Exchange (HIE), Information/Data Security (InfoSec), Interoperability, Legal, Maintain Compliance, Network Operations Center, Occupational Health, Onboarding, Operational Support, Oracle, Oracle Applications, Production Support, Property Insurance, Risk, Security Infrastructure, Software Patches, Stock Purchase Plans, System Operations, System Validation, Systems Administration/Management, Systems Engineering, Systems Reliability, Testing

LOCATION

Olympia, WA

POSTED

30+ days ago

**Job Description** This role supports the Tiger Institute Health Information Exchange (HIE) platform and associated infrastructure in fulfillment of the contracted deliverables. Additionally, this role works alongside an existing senior engineer to ensure system reliability, secure data exchange, interface performance, and operational compliance aligned to contracted reporting requirements. The associate must reside in Missouri to support state program alignment and stakeholder coordination. HIE System Operations & Support + Support day-to-day operations of the HIE platform and infrastructure + Monitor system health, performance, and uptime + Troubleshoot interface errors, message failures, and data exchange issues + Assist with system upgrades, patches, and configuration changes Interface & Integration Support + Support HL7, CCD, FHIR, and other interoperability standards + Assist with onboarding new participants and connections + Validate inbound/outbound data feeds + Coordinate testing and production deployments Collaboration & Redundancy + Partner closely with the existing senior HIE engineer + Provide cross-training and operational backup coverage + Collaborate with data, security, and infrastructure teams **Responsibilities** Provide support to internal users of Oracle Applications and legacy applications and ensure maximum efficiency in the use of those applications. Respond to requests for support by users. Test and coordinate testing of new releases of Oracle Applications. Log bugs against applications and follow up with IT and Development. Monitor future applications releases. Train users on features of applications. Maintain applications responsibilities based on work group of user. Act as reporting resource. Represent users at Data Center meetings, user meetings at quarter end and whenever necessary. **Key Responsibilities** + Support day-to-day operations of the Health Information Exchange (HIE) platform and related infrastructure + Monitor system health, performance, and uptime to ensure reliable exchange services + Troubleshoot interface errors, message failures, and data exchange issues + Assist with system upgrades, patches, configuration updates, and maintenance activities + Support interoperability standards including HL7, CCD, and FHIR + Assist with onboarding new HIE participants and system connections + Validate inbound and outbound data feeds to ensure accuracy and completeness + Coordinate testing efforts and support production deployments + Partner closely with the senior HIE engineer to ensure operational continuity + Provide cross-training and backup support to reduce single-point-of-failure risk + Collaborate with data, security, and infrastructure teams to maintain compliance and secure data exchange + Support contracted reporting requirements and operational documentation Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $27.07 to $54.13 per hour; from: $56,300 to $112,600 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2 **About Us** Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About the Company

Oracle

For over three decades, Oracle has been the center of innovation for business software birthplace of the first commercially available relational database, the first suite of internet-based applications, and the next-generation enterprise-computing platform, Oracle Fusion. Today, Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including - 100 of the Fortune 100 - representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 110,000 global employees - including 30,000 developers working full-time on Oracle products -are critical to that success. Oracle Supports Workforce Diversity

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1977

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