Location: Hybrid must reside within 1 hour of a Switch data center (Austin, TX; Houston, TX; Atlanta, GA; Reno, NV; Grand Rapids, MI; Las Vegas, NV)
About Switch
At Switch, we dont just design, build and operate data centerswe are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isnt just about technologyits about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the worlds most advanced digital infrastructure that powers the progress of humanity.
The Role: Systems Engineer I
As a Systems Engineer I, you will support the deployment, maintenance, and operation of infrastructure technologies across Switch environments. This role exists to ensure systems remain stable, secure, and available while supporting ongoing projects and improvements.
You will work with internal teams and vendors to troubleshoot issues, maintain system performance, and support the implementation of new technologies. This role includes participation in on-call support and escalation processes.
What Youll Do
Support deployment, configuration, and maintenance of Windows and Linux server environments
Assist with virtualization platforms, storage systems, and directory services such as VMware, SAN, and Active Directory
Monitor system performance and troubleshoot infrastructure issues across compute, storage, and identity systems
Support implementation of infrastructure projects and track assigned deliverables
Maintain system documentation and contribute to knowledge sharing
Follow IT policies, procedures, and operational standards
Support service levels and response times across systems
Work with vendors and external support teams to resolve technical issues
Provide Tier 2 support for day-to-day infrastructure operations
Participate in on-call rotation and support escalated incidents
Assist with research and testing of new technologies
What Were Looking For
You communicate technical issues clearly and effectively
You work well within a team and support shared outcomes
You follow through on tasks and meet deadlines
You approach problems with curiosity and practical thinking
You are comfortable learning new technologies
You maintain organized documentation and processes
You use sound judgment when troubleshooting and escalating issues
What Youll Bring
Required:
Experience supporting Windows Server and/or Linux systems
Basic understanding of virtualization platforms such as VMware
Familiarity with Active Directory and identity management concepts
Experience with system monitoring and troubleshooting tools
Basic understanding of backup and disaster recovery processes
Exposure to scripting or automation (PowerShell, Ansible, or similar)
Understanding of IT service management concepts
Preferred:
Experience with Microsoft Exchange or Exchange Online
Experience with Azure AD and Microsoft 365 environments
Exposure to SAN/storage systems and networking fundamentals
Familiarity with security practices and compliance tools
Industry certifications such as CompTIA A+, Security+, MCSA/MCSE, RHCSA, VCP, or ITIL
Experience Guidance:
Typically 03 years of experience in systems administration or IT support
Equivalent combinations of education, training, and hands-on experience are considered
We encourage you to apply even if you do not meet every preferred qualification.
Why Switch?
A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment
Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development
Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive
Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company
Generous Benefits Package Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more
Join Us & Make a Difference
This is more than a jobits a mission. If youre ready to build foundational infrastructure skills and grow within a high-impact technology environment, we want to hear from you.
Apply Now and Lets Build the Future Together.