Systems Engineer (Intelligent Transportation Systems (ITS) Exp.)

This Jobot Job is hosted by: Adrionna Roy
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Salary: $100,000 - $110,000 per year

A bit about us:

They are an intelligent transportation technology company that builds software and hardware used for traffic management, tolling, and smart mobility systems. Their platforms help agencies improve traffic flow, road safety, and air quality, and they support large-scale, high-volume transportation networks worldwide.

Why join us?

Impactful Work: Be part of a high-visibility project where your contributions directly support critical infrastructure and real-world operations

Hands-On Technology: Work across a modern tech stack including Linux/Windows environments, Kubernetes, containerized applications, and video systems

Growth & Learning: Gain exposure to complex systems, cross-functional teams, and continuous improvement initiatives that expand your technical skillset

Autonomy & Ownership: This role offers the opportunity to independently manage priorities while also collaborating with experienced engineering and QA teams

Client-Facing Influence: Act as a trusted technical partner, helping shape solutions, improve system performance, and drive customer success

Competitive Compensation: Salary up to $110K with the opportunity to work on meaningful, long-term projects

Job Details

Systems Engineer
Overview
A new opening is available for a Systems Engineer supporting a large-scale project. This role is heavily focused on systems support, client interaction, troubleshooting, and continuous improvement of infrastructure and applications. The salary range goes up to $110K.

Key Responsibilities
Serve as the primary customer liaison, responding to operational questions and resolving issues
Support and maintain video NVR systems
Troubleshoot and resolve hardware, software, and communication issues
Participate in client meetings and change control processes, including presenting updates and proposals
Perform hardware and software upgrades across environments (Linux, Windows, and COTS tools)
Provide on-call support during off-hours as needed
Train operations staff on systems, tools, and processes
Identify areas for improvement and recommend solution-based enhancements, including technical standards and upgrades
Monitor performance of containerized applications and systems
Collaborate with Software Engineering and QA teams to test and implement applications and products
Document system architecture, configurations, procedures, and changes
Manage system backups, recovery processes, and infrastructure performance
Support and maintain networks, servers, workstations, and related infrastructure
Work cross-functionally with internal teams and external vendors to ensure system stability and performance

Top Required Skills
Strong troubleshooting capabilities
Ability to independently manage workload and prioritize tasks
Excellent communication skills
Experience with Kubernetes and containerized applications
Customer-service oriented mindset

Preferred (Not Required)
Video streaming / video protocol experience (RTSP, WebRTC, ONVIF, etc.)

Qualifications
Intelligent Transportation Systems (ITS) industry experience
3+ years of relevant hands-on experience
Experience with server operating systems, networking environments, and infrastructure support
Familiarity with cross-functional collaboration in technical environments
Experience supporting 24/7/365 systems
Exposure to software development lifecycle processes, including change control and configuration management
Experience with remote access tools, databases, and reporting tools is a plus
Strong attention to detail, documentation, and training capabilities

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

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