Systems Engineer Omaha, NE and Lincoln, NE Onsite
Direct Hire
$75,000 - $80,000+, DOE
This role is an exciting opportunity for an experienced Systems and Network Engineer to manage and optimize a state-of-the-art enterprise technology environment. You will deliver high-level IT infrastructure support, specializing in Microsoft 365, Windows Server, VMware virtualization, and robust network environments (LAN/WAN, firewalls, and routers).
This position balances deep technical executionsuch as deploying remote access VPNs, monitoring client networks, and managing disaster recovery solutionswith active client communication, technical sales assistance, and meticulous documentation using ConnectWise (CW). Acting as a vital link between clients and internal teams, you will also help maintain service levels by mentoring junior engineers and representing the organization dynamically within the community. Terrific opportunity to be part of a transformative, state-of-the-art enterprise technology environment.
Core Responsibilities:
Provide IT Support relating to issues with internal systems and network infrastructures
Provide support services for Microsoft related technologies: Microsoft 365, Windows Server, Exchange, etc.
Provide support services for virtualization technologies with VMware
Provide technical services and support at the network level: WAN and LAN connectivity, routers, firewalls and stitching
Provide support for disaster recovery solutions
Provide remote access solution support: VPN, Terminal Services, etc.
Document maintenance for all computer systems and network infrastructures.
Communicate with customers and internal team
Inform all of incident progress and notify them of impending changes and agreed outages
Maintain service awareness and understanding of all organization key IT services, support tools, and techniques used to provide services
Maintain and monitor client networks
Escalate service or project issues that cannot be completed within agreed service levels
Document internal processes and procedures related to duties and responsibilities
Assist with technical sales processes
Enter time and expenses, work through a daily schedule, and enter all work as service or project tickets in CW
Represent client in a positive manner to customers and the community
Mentor and assist Jr. engineers, as required
The Ideal Candidate Will Have:
Professional IT Certifications: Microsoft MCSA or MCSE, SonicWall CSSA, Cisco CCNA, or VMware VCP
Serve as a role model in the department
Ability to multi-task and adapt quickly to change
Provide excellent customer service via active listening and communication
Ability to provide customer care and support via telephone, in-person and email communication
Ability to diagnose and match resources to address technical issues appropriately
Maintain client business acumen such as specific knowledge of the customer and how IT relates to their business strategy and goals
3-5 years of experience in a System Administrator or comparable role
Additional Information:
Start Date: ASAP
Positions available in both Omaha, NE and Lincoln, NE
Assignment Length: Direct hire - candidates must be eligible to work in the US on a W2 basis without sponsorship or visa transfer
Numbers & Facts
Location
Omaha, Ne And Lincoln, Ne, NE
Salary
$75,000–$80,000 Per Year
Skills
Administrative Skillsunmatched
Business Skillsunmatched
Business Strategyunmatched
CCNA - Cisco Certified Network Associateunmatched
Computer Maintenanceunmatched
Computer Networksunmatched
Customer Support/Serviceunmatched
Develop and Maintain Customersunmatched
Disaster Recoveryunmatched
Documentationunmatched
Firewallsunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Leading Edge Technologyunmatched
Local Area Network (LAN)unmatched
MCITP - Microsoft Certified IT Professionalunmatched
MCSA - Microsoft Certified Systems Administratorunmatched
MCSE - Microsoft Certified Systems Engineerunmatched
Mentoringunmatched
Microsoft Exchange Serverunmatched
Microsoft Product Familyunmatched
Microsoft Remote Desktop Services (fka Terminal Services)unmatched
Microsoft Windows Serverunmatched
Multitaskingunmatched
Network Connectivityunmatched
Network Monitoringunmatched
Network Routersunmatched
Network Supportunmatched
Problem Solving Skillsunmatched
Remote Accessunmatched
SonicWALLunmatched
Systems Administration/Managementunmatched
Systems Engineeringunmatched
Systems Maintenanceunmatched
Technical Salesunmatched
Technical Supportunmatched
VMWareunmatched
VMWare Certified Professional (VCP)unmatched
VPN (Virtual Private Network)unmatched
Virtualizationunmatched
Wide Area Network (WAN)unmatched
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