Job Description
Overview:
SYSTEMS ENGINEER / VTC OPERATOR | TIER III (MIELS):
Bowhead is seeking Systems Engineer / VTC Operator to support a customer in Quantico, VA. Support for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment.
Responsibilities:- Installation, configuration, operation, maintenance and create / update system package artifacts for Tactical AV located in Hawaii.
- Voice over IP (VoIP) systems
- Video conferencing systems
- Unified Communications as a Service (UCaaS) solutions
- Session Initiation Protocol (SIP) trunking
- Voice and video network architecture
- Quality of Service (QoS) and Quality of Experience (QoE) management
- Security and compliance for unified communications systems
- Bachelor’s degree, or 10+ years’ of practical experience in voice and video management
- Five (5+) years’ experience in unified communications, with a focus on voice and video systems.
- Strong knowledge of VoIP protocols, including SIP, H.323, and MGCP.
- Experience with video conferencing systems, including Cisco TelePresence and Ploycom RealPresence.
- Familiarity with unified communications platforms, including Cisco Unified Communications Manager and Microsoft Skype for Business.
- Strong understanding of network architecture and protocols, including TCP/IP, DNS, and DHCP.
- Experience with QoS and QoE management tools, including Cisco QoS and NetIQ.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- CCNP Voice or CCIE Voice certification.
- CCNP Collaboration or CCIE Collaboration certification.
- Microsoft Certified Solutions Expert (MCSE) in Skype for Business.
- Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) in Routing and Switching.
- Preferred: 7+ years’ experience in Video Audio engineering environment management.
- Preferred: DoD 8570 / 8140 compliance or information assurance certification commensurate with technical objectives and services required.
- Preferred: Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified.
- Preferred: Cloud certified.
Physical Demands:
- Must be able to lift 25 pounds
- Must be able to stand and walk for prolonged amounts of time
- Must be able to twist, bend, and squat periodically
The pay scale for this position is between $115,000 - $145,000.
Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
SECURITY CLEARANCE REQUIRED: Must currently hold a security clearance at the Top Secret/SCI level with the ability to obtain a Counter Intelligence Polygraph. US Citizenship is a requirement for Top Secret clearance at this location.
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Numbers & Facts
| Location | Quantico, Virginia |
| Job Type | Full-time |
| Industry | Real Estate/Property Management |
| Salary | $115,000–$145,000 Per Year |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1999 |
| Website | https://www.bowheadsupport.com/ |
Benefits
Employee Referral Program, Flexible Spending Accounts, Tuition Reimbursement, Life Insurance, Military Leave, Professional Development, 401K
About Company
UIC Government Services (UICGS) and its Bowhead family of companies are a division of Ukpeaġvik Iñupiat Corporation (UIC), an Alaskan Native Corporation (ANC). UIC is one of the largest ANC’s in Alaska, and combined with UICGS/Bowhead, we offer a wide variety of services to defense and civilian government agencies that reach across multiple disciplines, the U.S., and the world. With our excellent management team and great range of services in the areas of Information Technology, Logistics & Marine, Manufacturing & Products, Program Management and Operations, and Systems & Technology, we perform over 250 contracts worldwide with innovative business solutions in areas such as engineering, maintenance services, manufacturing, information technology, program support, logistics/base support, and procurement. Collectively, our 3,500+ employees of the Bowhead family of companies, UIC, UIC Government Services, UIC Government Construction, and UIC Commercial remain committed to delivering quality results to ensure our customers’ success. Headquartered in Virginia, we are a fast-growing, multi-million-dollar corporation consistently recognized as one of the top 25 8(a) certified small business companies for government contracting.
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