Systems Engineer - Windows Driver Debugging

Insight Global

Redmond, WA

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JOB DETAILS

SKILLS

Analysis Skills, Artificial Intelligence (AI), Automation, Automation Engineering, Bug Tracking/Defect Management, C Programming Language, C++ Programming Language, Channel Strategies, Computer Firmware, Computer Programming, Computer Science, Continuous Deployment/Delivery, Continuous Integration, Cross-Functional, Database Extract Transform and Load (ETL), Debugging Skills, Debugging Tools, Device Drivers, Electrical Engineering, Electricity, Electronic Engineering, Establish Priorities, Genetics, Identify Issues, Kernel Programming, Machine Tool, Memory Hardware, Microsoft Windows Device Drivers, Microsoft Windows Operating System, Microsoft Windows System Internals/Programming, Military, Operating Systems, Problem Solving Skills, Regulations, Root Cause Analysis, System Architecture, Systems Engineering, Systems Reliability, Team Lead/Manager

LOCATION

Redmond, WA

POSTED

27 days ago

Job Description Overview We are seeking experienced Systems Engineers to support increased post-launch workload focused on Windows driver debugging and system-level issue resolution. These roles are net-new openings intended to provide immediate impact by accelerating bug triage, stabilization, and cross-team coordination. This is a high-impact, hands-on role requiring deep Windows expertise, strong debugging instincts, and the ability to operate independently in a complex system environment. Full onsite presence is required due to secure source code access, confidential hardware, and lab-based debugging needs. Key Responsibilities Debug, triage, and resolve system-level Windows driver issues across firmware, OS, and hardware boundaries Own end-to-end investigation of complex bugs, including root-cause analysis and resolution planning Handle a steady bug load (target ~5 issues per week), balancing urgency and long-term system stability Perform Windows driver debugging using kernel debuggers, crash dumps, and trace analysis Partner closely with firmware engineers, system architects, silicon partners, and hardware teams to resolve cross-stack issues Contribute to automation and tooling improvements, including validation of AI-assisted debugging outputs Coordinate issue triage, escalation, and resolution across internal and external partners Work hands-on with onsite lab hardware and internal Microsoft debugging and validation tools What Success Looks Like Quickly ramping and independently resolving Windows driver and system-level issues Comfortable owning complex bugs that span firmware, drivers, OS, and hardware Trusted technical partner to firmware, hardware, and system teams Strong prioritization skills and sound technical judgment in post-launch environments Consistent delivery of high-quality fixes that improve system stability and reliability We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 6+ years of professional experience designing, developing, and debugging system-level software Bachelor's degree in Computer Science, Electrical / Electronic / Automation Engineering, or related field Strong C/C++ design and coding skills in low-level or system software environments Deep experience with Windows drivers and system-level debugging Proven ability to debug Windows driver and OS-level issues, including kernel-mode scenarios Experience triaging and resolving production or post-launch issues (target ~5 bugs/week) Demonstrated ability to debug across firmware, drivers, OS, and hardware interactions Experience working cross-functionally with firmware, hardware, silicon partners, and system teams Strong judgment and ownership when prioritizing, diagnosing, and resolving complex issues Experience with any of: Windows Kernel or Windows Internals Windows Drivers (WDF, KMDF, UMDF) Firmware or UEFI development Experience analyzing memory crash dumps, ETL traces, or kernel logs Familiarity with automation or CI/CD pipelines in system or driver environments Exposure to AI-assisted debugging tools (e.g., memory dump analysis), with the ability to critically validate results Background in firmware or electrical engineering managing Windows drivers

About the Company

Insight Global

We are a staffing agency helping individuals find jobs and employers fill open positions.

Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.

Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.

Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Other/Not Classified

EMPLOYEE BENEFITS

Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Subsidized Commuting, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Vehicle Allowance, Work From Home, Merchandise Discounts

FOUNDED

2001

WEBSITE

http://www.insightglobal.net

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