Systems Navigator - PFDP

HealthRIGHT 360 gives hope builds health and changes lives for people in need by providing comprehensive integrated compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks HR360 offers a robust benefits package including: • PTO • 15 paid holidays • Commuter benefits • Retirement plans • More

Employees qualify for public loan forgiveness programs. Training and professional development opportunities Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union-eligible position.

JOB SUMMARY HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including:

• Mental health care • Residential and outpatient substance use treatment • Primary health services • Transitional support for individuals re-entering the community after involvement in the criminal justice system

By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The Prototypes Pre-Filing Diversion Program, a program of HealthRIGHT 360, is part of a Los Angeles County-wide initiative that seeks to reimagine the justice system by diverting individuals arrested for misdemeanors and non-serious non-violent felonies from criminal charges to community-based support services.

ATI addresses key factors leading to incarceration, including homelessness, mental health, addiction, and lack of employment opportunities. Through collaboration with law enforcement and district attorneys, PFDP is working to build a sustainable network of providers that enhances the communitys ability to support those in need.

The Systems Navigator plays a critical role in supporting individuals detained by law enforcement, conducting screenings and assessments to determine eligibility for diversion services. This in-person role connects clients to housing, healthcare, substance use treatment, and other social services through our network of partner agencies, providing trauma-informed, culturally competent guidance and advocacy.

By offering motivation, support, and practical resources, the Systems Navigator empowers clients to build stability, access community-based services, and reduce the risk of incarceration. This position is co-located at the Pomona Police Station or Compton Century Sheriffs Station.

The program operates 24/7 with potential shifts including day, evening, or weekend hours.

KEY RESPONSIBILITIES

Client Engagement & Support • Conduct engagement and orient new participants to the program and its expectations. • Complete screening intake assessment and enrollment, identify strengths and needs. • Provide empathetic, trauma-informed, and culturally competent support. • Create transition plans for clients released from custody and coordinate transportation. • Provide housing navigation services and link participants to mental health, addiction treatment, benefits, employment, education, childcare, medical, and other services. • Coordinate with Peer Navigator for client transportation needs. • Provide crisis intervention and connect clients to urgent services as needed. • Offer life skills coaching to help clients build practical skills for daily living and independence.

Documentation & Compliance • Maintain accurate and timely documentation at a high standard. • Collect pre- and post-surveys and outcome measures. • Maintain confidentiality in compliance with agency HIPAA and 42-CFR standards. • Participate in ongoing professional development, including trauma-informed care, cultural competency, and motivational interviewing.

Collaboration, Outreach & Safety • Interface with multidisciplinary team in treatment planning and service delivery. • Participate in team meetings, case conferences, and supervision. • Conduct outreach and maintain referral pathways with community partners and service providers. • Adhere to HealthRIGHT 360s Health & Safety policies, including emergency preparedness, hazard reporting, and proper emergency response protocols.

And perform other duties as assigned.

QUALIFICATIONS

Education Certification or Licensure • Option I: High school diploma or equivalent. • Option II: Bachelors degree in Social Work, Psychology, or related field. • A minimum of three years of experience providing case management experience working with justice-involved individuals and families. • Current First Aid and CPR certification or ability to obtain within 30 days of hire. • Valid California Drivers License and access to registered and insured transportation.

Experience • Experience in working with families from low SES communities, diverse cultural, ethnic, and linguistic backgrounds. • Experience working with individuals with mental health, substance use, domestic violence, and cognitive challenges.

We will consider for employment qualified applicants with arrest and conviction records. Must complete a background check and livescan.