Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Systems Operations Engineer in Charlotte, NC (Hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 12 Months
Required Skills & Experience
4+ years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
8+ years of Service Management experience or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
Prior experience and track record working on large scale, operationally intense operational transformation initiatives across a wide range of functions, including operations and technology
Prior experience designing and operationalizing ITIL methodologies and reporting analytics with special attention to detail
Strong understanding of agile and product management
Strong understanding of ServiceNow
Excellent written and oral communication skills with ability to clearly communicate results
Develops an independent point of view and can lead through problem solving
A BS/BA degree or higher
What You Will Be Doing
Consult on or participate in moderately complex initiatives and deliverables within Systems Operations Engineering and contribute to large-scale planning related to Systems Operations Engineering deliverables.
Review and analyze moderately complex Systems Operations Engineering challenges that require an in-depth evaluation of variable factors.
Contribute to the resolution of moderately complex issues and consult with others to meet Systems Operations Engineering deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements.
Collaborate with client personnel in Systems Operations Engineering.
Manage and develop multiple business functional areas with focus on implementing and delivering long-term strategies, policies, and process advancements for cross-functional stakeholders, and internal and external partners associated with the area of Business Execution or who are affected by its outcomes
Identify Technology Execution opportunities and strategies for process improvement and risk control development over the long-term to ensure operational excellence and process efficiency
Lead Technology Execution team for assigned initiatives ensuring solutions are designed, integrated, and controlled to improve effectiveness, limit risk exposure, and create efficiencies as appropriate
Interpret and develop a range of policies and procedures for long-range and fundamental retooling of perspective, approach, culture, quality, relationships, operations, and capabilities
Collaborate and influence functional management to obtain resources, influence outcomes, address conflict, and ensure alignment with the company’s strategies or policies and business line objectives.
Develop and guide a culture of talent development to meet business objectives and strategy
Knowledge of the change planning process to ensure change initiatives are designed, integrated, and controlled to improve effectiveness, limit risk exposure and create efficiency
Knowledge of the change delivery process to ensure initiatives are delivered on-time, and with quality to achieve our desired customer and business outcomes
Implement and facilitate measurement, reporting and portfolio management routines to drive transparency and visibility throughout the change lifecycle
Ensure adherence to ECM and Cybersecurity change procedures, as well as any other appliable enterprise policies and procedures
Identify opportunities and strategies for process improvement and risk control development over the short and long-term to ensure operational excellence and process efficiency
Numbers & Facts
Location
CHARLOTTE, NC
Skills
Business Developmentunmatched
Business Strategyunmatched
Communication Skillsunmatched
Consultingunmatched
Cross-Functionalunmatched
Customer Satisfactionunmatched
Detail Orientedunmatched
Engineering Change Managementunmatched
Financial Servicesunmatched
ITIL (IT Infrastructure Library)unmatched
Internet Securityunmatched
Investment Managementunmatched
Maintain Complianceunmatched
Microsoft Product Familyunmatched
Militaryunmatched
Operations Processesunmatched
Policy Developmentunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Process Improvementunmatched
Product Managementunmatched
Regulatory Complianceunmatched
Riskunmatched
Risk Managementunmatched
ServiceDeskunmatched
ServiceNowunmatched
System Operationsunmatched
Systems Analysisunmatched
Systems Engineeringunmatched
Talent Managementunmatched
Team Lead/Managerunmatched
Technical Leadershipunmatched
Technical Operationsunmatched
Time Managementunmatched
Writing Skillsunmatched
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