Analysis Skills, Automation, Bug Tracking Software, CISSP - Certified Information Systems Security Professional, Communication Skills, Continuous Improvement, Corrective Action, Cross-Functional, Data Analysis, Data Over Cable Service Interface Specification (DOCSIS), Documentation, Establish Priorities, Failure Analysis, Failure Mode and Effects Analysis (FMEA), Fortune 500 Customers, IP (Internet Protocol), ITIL (IT Infrastructure Library), Identify Issues, Industry Standards, Network Administration/Management, Network Architecture/Engineering, Network Routers, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Improvement, Reliability Analysis, Reliability Engineering, Risk Analysis, Risk Management, Root Cause Analysis, Server Architecture, Six Sigma Black Belt, Software Configuration Management, Software Evaluation, Systems Analysis, Systems Engineering, Systems Reliability, Team Player, Telecommunications, Telecommunications Industry, Trend Analysis, Vendor/Supplier Evaluation, Vendor/Supplier Management