Systems Support Engineer

Our client, a leading provider of advanced test and measurement solutions in the defense and technology sector, is seeking a Systems Support Engineer to join their team. As a Systems Support Engineer, you will be part of the Engineering Support team supporting customer operations, engineering, and product development teams. The ideal candidate will have strong problem-solving skills, excellent customer-facing communication abilities, and technical expertise across hardware and software systems, which will align successfully in the organization.
 

Job Title: Systems Support Engineer

Location: Huntsville, AL (Primarily On-Site)

Pay Range: Competitive; based on experience

What’s the Job?

• Provide post-delivery technical support for complex custom test systems, including troubleshooting, issue resolution, and customer assistance.
• Support site acceptance testing, commissioning, startup activities, training programs, and system installations at customer locations.
• Serve as the voice of the customer by communicating technical feedback, issues, and improvement opportunities to engineering and business teams.
• Coordinate cross-functional resolution efforts, document technical issues, maintain system documentation, and provide design-for-serviceability feedback.
• Deliver post-deployment consulting, repair services, coaching, and training to maximize system uptime and operational effectiveness.

What’s Needed?

• Bachelor's or Master's degree in Computer Engineering, Computer Science, Information Systems, Systems Engineering, Electrical Engineering, or equivalent experience.
• 7+ years of relevant industry experience, including customer-facing technical support or engineering roles.
• Experience with National Instruments (NI) platforms including LabVIEW, TestStand, PXI systems, automated test equipment (ATE), and test & measurement environments.
• Strong knowledge of electronics, computer architectures, hardware/software integration, instrumentation, and programming languages such as LabVIEW, C/C++, or C#.
• Ability to obtain a DoD Secret Clearance and willingness to work primarily on-site in Huntsville, AL, with occasional travel to Austin, TX.

 What’s in it for me?

• Opportunity to support cutting-edge automated test systems within the defense industry.
• Work directly with customers and engineering teams to drive product improvements and operational excellence.
• Gain exposure to advanced test and measurement technologies, system integration, and complex engineering environments.
• Collaborative work environment with opportunities for professional growth and technical development.
• Long-term 18-month assignment with potential extension based on project needs.

Preferred Qualifications

• Experience with Testeract and/or SystemLink.

• Background in the defense industry.

• Cross-platform development experience (Windows/Linux).

• NI LabVIEW Certification.

• Experience with statistical analysis tools and methodologies (Cp, Cpk, GR&R).

Travel Requirements

Training Period (First 2–3 Months)

• 70% on-site in Austin, TX for onboarding, STE design, and build activities.
• 30% remote for training, meetings, and customer introductions.

On-Site Support Period (12–18 Months)

• 80% on-site in Huntsville, AL at the customer facility.
• 20% remote and/or travel to Austin, TX for additional onboarding and support activities.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.