Systems Support - REMOTE

The Structures Company, LLC
  • Orlando, FL
  • Remote
  • $52 Per Hour
  • Quick Apply
7 days ago

Job Description

JOB TITLE: Systems Support - REMOTE
LOCATION:REMOTE, FL
PAY RATE: $52.00/hour

We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client.

Job Details:

  • Job Type: Contract (12 months with potential for extension)

  • Industry: Aerospace / Defense / Aviation

  • Benefits: Medical, dental, and vision (Cigna)

  • Perks: Bonus potential + Priority access via Tier 1 supplier

  • Openings Nationwide: Thousands of opportunities across the U.S.

  • Shift: 1st shift.

Qualifying Questions:

  • Are you a U.S. Person (U.S. citizen, lawful permanent resident, or protected individual) as defined under ITAR regulations?

  • Do you meet the educational and experience requirements for this role?

  • Can you commute to the job location or relocate if necessary?

Summary: 

  • Receives and services tickets from the Autotime system.

  • Routes tickets to the responsible party for development fixes.

  • Deploys fixes such as re-running failed jobs.

  • Uses Autotime for ticket management and job scheduling.

  • Uses SQL for database queries and troubleshooting.

  • Uses Control-M for job scheduling and batch processing.

  • Performs after-hours support for business-critical tickets.

  • Verifies successful completion of scheduled jobs.

  • Troubleshoots and resolves production issues.

  • Maintains system stability and reliability through ticket resolution.

Requirements:

  • Must be a U.S. Person (as defined by ITAR).

  • Experience with Autotime system for ticketing and job management.

  • Experience with SQL for database querying and data validation.

  • Experience with Control-M for job scheduling and batch processing.

  • Experience routing tickets to responsible parties for development fixes.

  • Experience deploying fixes such as re-running failed jobs.

  • Willingness to participate in on-call rotation for after-hours support.

  • Ability to verify successful completion of scheduled jobs.

  • Experience with troubleshooting and resolving production issues.

  • Ability to work flexible hours including weekends and after-hours.

About Us:

The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles.

As trusted partners to leading aerospace and defense OEMs and Tier 1 suppliers, we connect professionals with career opportunities to grow and excel in aviation, aerospace, and defense.

Eligibility Requirements:

Must be a U.S. Person (U.S. citizen, lawful permanent resident, or protected individual under 8 U.S.C. § 1324b(a)(3)) to comply with ITAR regulations.

Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense

Take your career to new heights—apply today!

Numbers & Facts

LocationOrlando, FL (
Remote
)

Skills

  • Aerospace and Defenseunmatched
  • Business Supportunmatched
  • Consultingunmatched
  • Data Qualityunmatched
  • Identify Issuesunmatched
  • Information Technology & Information Systemsunmatched
  • On Callunmatched
  • Problem Solving Skillsunmatched
  • Recruiting/Staffing Agencyunmatched
  • Regulationsunmatched
  • SQL Databasesunmatched
  • Systems Administration/Managementunmatched
  • Systems Maintenanceunmatched
  • Systems Reliabilityunmatched
  • United States Citizenunmatched

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