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Table Games Manager

Revo Casino

Manchester, NH

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JOB DETAILS
SKILLS
Bank Management, Best Practices, Blackjack, Casinos, Communication Skills, Community Support, Continuous Improvement, Corporate Policies, Customer Support/Service, Dental Insurance, Detail Oriented, High School Diploma, Human Resources, Leadership, Mathematics, People Management, Physical Demands, Poker, Process Improvement, Property Maintenance, Regulations, Roulette, Schedule Development, Surveillance, Table Games, Training Tools, Training/Teaching, Vision Plan
LOCATION
Manchester, NH
POSTED
Today
Welcome to Revo Casino and Social House!

At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.

We emphasize individuality and encourage our team members to be themselves. We're not stuffy or corporate-we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.

Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.

Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you'll be part of a team that truly makes a difference.

Position Summary:

The primary responsibility of the Table Games Manager is to provide superior guest service while overseeing the Table Games and property operations Acts as a role model for all Team Members. All duties are to be performed within the guidelines of the casino's policies and procedures, Internal Control Standards and objectives. The Table Games Manager must adhere to and enforce all Table Games policies and procedures.

Essential Responsibilities:

1. Lead and support table games dealers and supervisors to deliver legendary customer service.

2. Provide training, tools, and support to empower table games dealers as service professionals.

3. Drive continuous improvements in the employee experience within the table games team.

4. Ensure operational and game integrity is maintained.

5. Track guest play and communicate relevant information to their immediate Supervisor.

6. Resolve minor disputes professionally and promptly.

7. Address guest concerns quickly and efficiently.

8. Implement changes in table games limits to meet customer demand and business needs.

9. Inform leadership and Surveillance team of any unnatural or irregular play.

10. Manage and maintain bank floats.

11. Report significant cash and cheque transactions.

12. Manage day-to-day operations of all Table Games

13. Adhere to all regulations, internal controls, IRS, Title 31, AML, and company policies and procedures.

14. Manage, schedule, and discipline Table Games Dealers and Supervisors.

15. Meet attendance guidelines and adhere to regulatory, departmental, and company policies.

16. Ensure effective communication with team, property/company leadership and guests.

17. Comply and enforce all best practices, policies and regulations

18. Be a subject matter expert for all games offered on the floor

19. Attend all mandatory trainings.

20. Other duties as assigned.

Position Qualifications:
  • High school diploma or equivalent.
  • Minimum of 3-5 years' experience as a supervisor/manager in a table games capacity. Shift Manager or above preferred.
  • Understanding of various table games, including blackjack, poker, roulette, and carnival/novelty segments.
  • Excellent math skills and attention to detail, with the ability to quickly and accurately calculate payouts and manage bets.
  • Must pass a background and obtain required licenses with the NH Lottery.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
Physical Requirements:

Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

This is a full-time, in-person position based at our Manchester, NH location.

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

About the Company

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Revo Casino

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