Auditing, Business Administration, Change Requests/Orders, Computer Science, Consulting, Database Technology, Distributed Computing, Leadership, Mainframe Computer, Microsoft Outlook, Microsoft SharePoint, Operational Support, Organizational Skills, Plan Meetings, RFA, Release Management/Engineering, ServiceNow, Software Development
Role - Tactical Coordinator
Duration - 12 Months Contract to Hire
Location - Columbia SC
Partial Onsite: Tuesday, Wednesday, Thursday onsite and as needed.
Required Education:
- Bachelor's degree in Computer Science, Business Management, or other related degree.
- OR 4 years of job related work experience.
- OR 2 years of job related experience plus an associate's degree in Computer Science, Business Administration, or other related degree.
Required Work Experience:
- 5 years of job related experience in a similarly complex technical organization.
- High-visibility operational delivery team supporting:
- Commercial releases
- Weekly implementations
- Coordination across Mainframe and Distributed systems
- Team members rotate responsibilities weekly, providing exposure to:
- Release coordination
- Validation
- Reporting
- Audit readiness
- Strong collaboration with:
- Application Development
- Validation Services
- Senior delivery leadership
- Team culture emphasizes:
- Precision
- Collaboration
- Reliability
- Excellent opportunity for exposure to enterprise-scale release management and production stability operations.
Required Technologies:
- ServiceNow
- SharePoint
- M365 Suite
- Copilot
Nice To Have:
- Familiarity with:
- Mainframe technologies
- Distributed Systems
- Database technologies (conceptual understanding only)
Day-to-Day Responsibilities:
- Review new and in-flight requests for application implementations (EIRs).
- Validate required roles, schedules, and data completeness within the EIR system.
- Update ServiceNow with approved change request numbers.
- Ensure alignment between:
- EIRs
- Release calendars
- Audit requirements
- Communicate regularly through Outlook and Teams with:
- Application Development teams
- Validation teams
- Library Management
- Release stakeholders
- Resolve process gaps, confirm release readiness, and track risks.
- Participate in operational meetings and release coordination discussions.
- Generate coordinated timelines during release cycles and high-volume implementation periods.
- Perform production validation follow-ups and ensure required attestations are completed.
- Support reporting activities for management and audit purposes.
- This is a coordination and operational support role — NOT a coding or engineering position.
T
Talent Software Services