Tactical Sales Representative

Purpose: Partner with Account Manager and TEAM Plants as Tactical Sales Support.

Essential Duties/Responsibilities:

• Ensure a safe work environment for self and others. Follows all safety rules and regulations. Demonstrate commitment to safety program

• Partner with Account Manager, as assigned, and support Account Managers to maintain existing business with current customers

• Assist Account Manager with quoting new opportunities. Including creating quotations and act as back up to Account Manager on maintaining RFQ logs, price approval and submission of quotations.

• Responsible for the following tactical, day-to-day issues with TEAM internal and Customers:

• Resolve account receivable discrepancies on all past due invoices.

• Manage or assist Sales Program Manager with customer commodity and tariff adjustment calculation and processing per customer agreement, including quotations.

• Coordinate timely disposition of surcharge and tariff adjustment quotes and support Account Manager on disposition of all other quotes.

• Prepare and provide service quotes to customers.

• Manage contract review of assigned customer's purchase orders per procedure. Including review and awareness of all customer order schedule guidelines.

• Responsible for locating customer updated terms & conditions and initial review of changes.

• Lead, or assist Sales Program Manager with, maintenance of die cast tooling budget, quoting, receipt of customer tooling PO's, and tooling disposition.

• Manage customer inactivation with support of Account Manager

• Responsible for processing, or assisting Sales Program Manager with, assigned Part Status Change tasks with support of Account Manager.

• Create and maintain inventory analysis for scheduling fluctuations evaluating inventory with support of Account Manager.

• Support Account Manager with follow through of customer inventory agreements from implementation to completion.

• Manage or Assist Sales Program Manager with assigned customer portal log in access.

• Assist Account Manager with Customer forecast entry and report outs as needed.

• If applicable to assigned customers, process daily EDI import and Contract Review of EDI orders.

• Support the Strategic Account Manager in developing and maintaining Customer Strategic Plans as assigned

• Take the lead on completing open issues/tasks as assigned in a proficient, timely fashion

• Utilize the Customer Satisfaction Report to log customer compliments, complaints and suggestions. Assist Account Manager in updating customer satisfaction entries.

• Partner with Account Manager/Sales Representative to generate and update all Sales reports located on the TEAMNet Sales page on a weekly basis

• Work closely with Account Manager and Engineering/Estimating to ensure RFQ's and Quotes are processed in a timely manner

• Assist Account Manager/Sales Representative in providing timely Customer feedback to TEAM Plants

• Actively participate in Sales meetings

• Responsible for professional, timely, and technical accuracy of all customer service information

• Use interpersonal and phone skills to be highly proficient in creating responsive relationships with expanded customer base

• It is expected at all times that our Sales staff place critical emphasis on professional requirements as it pertains to Customer relationship and communication-examples include, but are not limited to the following:

• Avoidance of exchange of information conveyed or relayed in any form outside the company that may be considered detrimental to the company

• Observe professional courtesy, respect, and communications that reflect a positive attitude and foster to maintain a harmonious work environment

• Maintain personal hygiene, observe non-offensive professional business courtesy in all settings, and strive to maintain the highest of professional standards

• Demonstrate commitment to the TEAM Industries Quality Management system and Objectives

• Promote a positive atmosphere. Actively support activities that promote the welfare and morale of TEAM employees

• Will be required to perform other duties as requested, directed or assigned

Minimum Requirements:

Education & Experience:

• Two year Associates Degree, degree in a technical or business field is preferred
• Two years related experience and/or training; or equivalent combination of education and experience

Job Knowledge, Skills and Abilities:

• Proficient in Microsoft Office Suite and TEAM Operating Database

Training:

• Reference OJT

Physical Demands:

See Functional Job Description for complete demands

Benefits:

If offered a full-time TEAM position, Benefits to be offered:

• Medical - including HDHP
• PTO Accrual
• Dental
• ESST/Sick up to 48 hours/yr
• Vision
• Sign-on/Retention Bonus up to $2,000
• Flex Plans
• 8 Paid Holidays per year
• HSA with Company Match
• Potential Profit Sharing Bonus
• 401(k) with up to 4% company match
• Along with various voluntary plans that may be added
• ESOP
• Minnesota Paid Leave - Employer Paid Premiums,
• Basic Life Ins & AD&D

taxes may apply where required

• Short and Long Term Disability