DESCRIPTION
The Talent Acquisition & Onboarding Coordinator plays a critical role in supporting end-to-end recruiting operations and delivering a seamless, high-touch onboarding experience for new hires. This role partners closely with Talent Acquisition, Hiring Managers, and Business Operations to ensure requisitions are created efficiently, candidate workflows move quickly, and onboarding is executed with precision, care, and a strong sense of urgency.
This position is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment and is passionate about creating an exceptional candidate and new hire experience. It offers the opportunity to make an immediate impact by improving hiring efficiency, supporting business readiness, and helping deliver a welcoming, well-executed start for every new employee.
RESPONSIBILITIES
Key Responsibilities
Recruiting Operations & Coordination
Create, post, and manage job requisitions in the ATS and job boards to support hiring demand
Maintain accuracy of requisition data, candidate stages, and documentation within systems
Review applicant flow and support screening logistics, interview scheduling, and candidate communication
Partner with recruiters to ensure consistent pipeline movement and timely hiring outcomes
Generate and track offer letters, ensuring accuracy and alignment with internal processes
Monitor hiring progress against key timelines (time-to-fill, time-to-start)
Provide additional administrative and operational support as needed, including reporting, system updates, vendor coordination, process documentation, audit preparation, and other recruiting or onboarding-related responsibilities that support business needs
Onboarding Execution & Support
Coordinate the end-to-end onboarding process from offer acceptance to Day 1 readiness
Initiate onboarding workflows and track completion of all required documentation and compliance steps
Serve as a point of contact for new hires, providing timely support and clear communication
Troubleshoot onboarding issues (system access, paperwork, background checks, etc.) and escalate as needed
Ensure all new hires are fully prepared for their start date with a consistent, positive experience
Training & Documentation
Develop and maintain training guides, SOPs, and job aids for recruiting and onboarding processes
Identify process gaps and continuously improve documentation to enhance efficiency and consistency
Support training for recruiters, hiring managers, and internal stakeholders on onboarding workflows and tools
Business Operations Partnership
Partner with Business Operations to deliver a white-glove onboarding experience, ensuring alignment on start dates, readiness, and workforce planning needs
Support cross-functional coordination to ensure seamless handoff from hiring to onboarding to operational readiness
Assist in tracking onboarding metrics and identifying opportunities to improve speed, quality, and experience
Success Measures
Timely and accurate creation and management of requisitions
Reduction in onboarding delays and time-to-start gaps
High completion rates and compliance within onboarding workflows
Strong new hire satisfaction and positive onboarding experience feedback
Operational efficiency through improved processes and documentation
QUALIFICATIONS
Qualifications
1-3+ years of experience in recruiting coordination, HR operations, or onboarding support
Experience working within an ATS or HRIS system
Strong organizational skills with the ability to manage multiple priorities simultaneously
High attention to detail and process discipline
Strong communication skills with a candidate-first mindset
Ability to problem-solve, troubleshoot, and navigate ambiguity in a fast-paced environment
Proficiency in Microsoft Office (Excel, Word, Outlook) and collaboration tool
Preferred Qualifications
Experience supporting high-volume hiring environments
Exposure to onboarding systems, background check processes, or compliance requirements
Experience creating training materials or process documentation
Familiarity with recruiting metrics and reporting
What You Bring
A proactive, solutions-oriented mindset
A passion for delivering a best-in-class candidate and onboarding experience
A strong sense of ownership and accountability
Ability to collaborate across teams and build effective working relationships
Flexibility and willingness to take on evolving responsibilities, support special projects, and contribute wherever needed to drive team and business success
ABOUT US
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Administration
Position Type: Full time
Business Unit: Corporate
Salary Range: $41,800.00 - $52,000.00
Company: Mosaic Sales Solutions US Operating Co, LLC
Req ID: 31653