Talent Acquisition Coordinator

Job Description:
seeking an experienced Candidate Experience Coordinator for a six-month contract supporting U.S. hiring. Based in Durham, North Carolina, you will own interview coordination for your assigned candidates, manage complex scheduling needs, and deliver attentive, professional support throughout the interview process. This role requires independent judgment, strong partnerships with talent advisors and interviewers, and the ability to anticipate and resolve issues while keeping candidates informed, prepared, and welcomed. You will join our Global Talent Acquisition team and help deliver a consistent, high-quality interview experience.

Responsibilities

• Own interview coordination for assigned candidates from the initial scheduling request through completion of each interview round, maintaining continuity and timely follow-through.
  Manage complex interview schedules, including panel interviews, multiple rounds, and participants across time zones, using GoodTime to coordinate availability, confirmations, and changes.
• Partner with talent advisors and interviewers to clarify scheduling needs, manage competing priorities, and resolve conflicts while protecting the candidate experience.
• Serve as a consistent point of contact for candidates, providing clear communication, answering logistical questions, and addressing concerns with empathy and professionalism.
• Anticipate candidate needs, verify that interview instructions are complete and accurate, and resolve last-minute issues with sound judgment, escalating when additional support is needed.
• Coordinate the onsite interview experience in Durham, welcoming candidates and partnering with interviewers to manage transitions and keep the visit running smoothly.
• Maintain accurate candidate information and interview scheduling status in GoodTime, and proactively follow up on outstanding availability, confirmations, and scheduling actions.
• Handle candidate information with discretion and maintain a high standard of accuracy, responsiveness, and care in every interaction.

Required Qualifications

• Bachelor’s degree or higher. (Must Have)Three or more years of experience in recruiting coordination or interview scheduling, with demonstrated ability to manage complex schedules and competing priorities.

• Hands-on experience using an applicant tracking system (ATS) in a recruiting environment.

• Hands-on experience using an interview scheduling platform to coordinate interviews and manage scheduling workflows.

• Ability to independently manage assigned work, exercise sound judgment, resolve scheduling challenges, and recognize when to escalate.

• Strong written and verbal communication skills in English, with the ability to build effective partnerships and respond to candidate questions and concerns with empathy and professionalism.

• Excellent attention to detail, organization, and time management, with consistent follow-through in a fast-paced environment.

• Ability to handle sensitive and confidential information appropriately.

• Comfort learning new tools and processes and adapting to changing priorities while maintaining a high standard of candidate care.

• Proficiency with Microsoft Outlook and Microsoft Office applications.

Preferred, but Not Required

• Experience with Jobvite and/or Ashby.

• Experience with GoodTime.

• Experience coordinating panel interviews and managing schedules across multiple time zones.

• Interest in using candidate feedback and data to identify opportunities to improve the candidate experience.