Talent Coordinator

MassMutual Great Lakes

Southfield, MI

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JOB DETAILS

SALARY

$50,000–$60,000 Per Year

SKILLS

Applicant Tracking System, Best Practices, Candidate Pipeline, Candidate Sourcing, Career Development, Communication Skills, Compensation and Benefits, Cross-Functional, Customer Relationship Management (CRM) Systems, Data Quality, Database Report Tools, Detail Oriented, Executive Recruiting, Financial Services, Insurance, Interpersonal Skills, Job Fairs, Leadership, Licensing, Licensing Compliance, Logistics, Logistics Management, Marketing, Media Campaigns, Mentoring, Multitasking, Onboarding, Organizational Skills, Presentation/Verbal Skills, Process Improvement, Process Management, Project Tracking, Project/Program Management, Regulatory Compliance, Social Media, Team Player, Time Management, Training Program, Writing Skills

LOCATION

Southfield, MI

POSTED

2 days ago

Why Join MassMutual Great Lakes

At MassMutual Great Lakes, you're not just stepping into a role - you're joining a firm committed to helping advisors thrive so they can make a meaningful impact in the lives of their clients and our communities.

This role blends recruiting operations, onboarding, and training coordination. The Talent Operations & Onboarding Specialist will manage candidate experiences from first contact to full integration, support training programs, and provide seamless coordination between recruiting, contracting/licensing, compliance, and development functions. Success in this role requires exceptional organization, people skills, and the ability to balance detail-oriented processes with a high-touch candidate and new hire experience.

Key Responsibilities
* Manage the end-to-end recruitment coordination process including scheduling interviews, facilitating assessments, maintaining communication timelines, and ensuring a professional candidate journey
* Support recruitment marketing initiatives such as career fairs, candidate campaigns, and social media presence
* Contribute to pipeline development through "keep-in-touch" strategies with future-fit candidates
* Partner with compliance, licensing, and IT teams to ensure timely onboarding and technology setup for new hires
* Manage and monitor progress of advisor education with Kaplan and other training resources
* Create personalized welcome packages and provide concierge-style support during the first week of employment
* Develop and manage onboarding roadmaps, including 30/60/90-day check-ins and integration milestones
* Coordinate and manage logistics for training programs such as Impact Academy and Skill Builder
* Collaborate with development managers to schedule weekly, monthly, and annual training activities
* Maintain accurate recruiting data in ATS/CRM systems (JobScore preferred) and generate candidate funnel reports for leadership
* Support leadership with insights on recruiting effectiveness and process improvements
* Execute recruiting events and culture initiatives, translating ideas into action and consistent implementation
* Weekly and ongoing coordination with Director of Recruiting and Career Development to ensure seamless process and tracking of candidates
* Coordinate with other key leaders and their staff to align calendars for recruiting efforts
* Oversee the coordination of efforts of the Transition Team for EXP books of business

Qualifications
* Understanding of recruiting coordination processes and ATS/CRM systems (JobScore preferred)
* Knowledge of onboarding best practices and training program logistics
* Familiarity with compliance requirements in financial services, including contracting, licensing, and registration
* Experience with data reporting and tools used to track recruiting and onboarding effectiveness
* Exposure to financial services or insurance industry preferred
* Strong organizational and project management skills with the ability to manage multiple priorities * Excellent written and verbal communication skills for both candidate and internal interactions
* Ability to handle confidential information with discretion and sound judgment
* Strong relationship-building skills to collaborate effectively across multiple teams
* Attention to detail, resilience, adaptability, and initiative in fast-paced environments
* Comfort with reporting, technology systems, and cross-functional coordination

What Success Looks Like:
* Candidates experience a smooth, professional, and engaging recruiting journey from first touch to onboarding
* New hires integrate quickly, meeting compliance and training milestones while feeling supported by structured roadmaps and mentorship
* Training programs are delivered seamlessly, with logistics and communications executed effectively * Recruiting leadership receives accurate reports and insights into candidate pipeline activity and recruiting effectiveness
* Executives and hiring leaders experience reliable coordination, process efficiency, and improved outcomes in advisor team growth
* The firm benefits from strengthened retention and a culture of excellence through exceptional recruiting, onboarding, and training experiences

Compensation and Benefits

Our competitive compensation and comprehensive benefits are designed to support your lifestyle, health, and future.
* Income range $50,000 - $60,000 based on experience
* Comprehensive benefits package, including Medical, Dental, and Vision Insurance.
* Paid Time Off: 15 days per year.
* Life and Disability Plans (optional).
* 401(k) with up to a 4% match

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About the Company

MassMutual Great Lakes

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