Accounts Receivable Management, Alliance/Partner Management, Business Development, Candidate Pipeline, Coaching, Communication Skills, Customer Relationship Management (CRM) Systems, Follow Through, High Availability, Interviewing Skills, Job Fairs, Leadership, Long-Term Care, Microsoft Office, On Call, Onboarding, Payroll Management, Performance Reviews, Problem Solving Skills, Profit & Loss Management, Project/Program Management, Quality Monitoring, Resolve Customer Issues, Revenue Planning, Risk, Sales, Sales Strategy, Technical Recruiting, Time Management
Talent Delivery & Sales Branch Leader
Organization: Express Employment Professionals
Based in: Wichita, KS
Lead with purpose
Our mission is simple: help great companies and talented people connect, faster and better. As the Branch Leader, you will rally a values-driven team, scale revenue, and ensure every client and associate experience meets Express’s high bar.
Your challenge
- Forge an elite team
- Attract, develop, coach, and hold the team accountable to Express core values
- Run daily huddles, weekly 1:1s, and formal performance reviews
- Instill ownership, professionalism, and a results-first mindset
- Balance headcount, schedules, and PTO for seamless coverage
- Accelerate sales momentum
- Deploy a quarterly sales strategy across net-new and existing clients
- Maintain robust activity: outreach, meetings, and pipeline hygiene
- Consistently achieve new-client growth and revenue targets
- Oversee onboarding, relationship care, and long-term retention
- Engineer a recruiting engine
- Design recruiting plans to sustain a healthy candidate pipeline
- Measure applications, interviews, and placements to boost conversion
- Ensure the Express selection process is followed precisely
- Step into interviews and support hard-to-fill roles when needed
- Deliver operational excellence
- Oversee job order intake, smart assignment, and timely fill rates
- Leverage system reports to monitor service quality and follow-through
- Resolve client and associate issues with urgency
- Safeguard satisfaction and strong Net Promoter Scores
- Own the business fundamentals
- Manage payroll and account setup with full adherence to Express systems
- Improve profitability, manage AR, and partner on collections
- Track and mitigate workers’ compensation and unemployment risk
- Maintain 24/7 availability through on-call program management
- Show up for the community
- Build local relationships via networking and community involvement
- Represent Express at job fairs and workforce events
- Uphold compliance with all employment laws and internal policies
What you bring
- 2–4+ years in leadership, sales, or staffing
- Skilled coach and communicator with a bias for accountability
- Proven ability to win in a fast-moving environment
- Bachelor’s degree or equivalent experience preferred
- Comfort with Microsoft Office and CRM systems
Scope of leadership
You will lead Business Developers, Employment Specialists, Recruiters, and administrative staff.
Impact starts here
Ready to elevate people, performance, and the Wichita business community? Lead the branch that makes it happen.
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Express Employment Professionals - Western Region