Talent Experience Coordinator American Cruise Lines is actively seeking a Talent Experience Coordinator to join our team in Guilford, CT. This key role supports our shipboard employees and contributes directly to the smooth operation and success of our fleet through effective coordination, compliance management, and clear communication. The Talent Experience Coordinator is responsible for maintaining approved staffing levels onboard all ships, managing employee documentation, coordinating travel logistics, and ensuring strict adherence to company policies. This position partners closely with Operations, Onboarding, Payroll, and Compliance teams to provide comprehensive support across the entire employee lifecycle. Key responsibilities include forecasting staffing needs, coordinating employee evaluations, tracking leave requests, and assisting with payroll documentation and corrections. The coordinator also manages terminations, incident reports, and collaborates with the Claims department on medical departures and clearance procedures. As the primary point of contact for shipboard employees, the Talent Experience Coordinator handles questions, resolves concerns, and directs employees to the appropriate resources to ensure a positive and productive crew experience. At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships. Responsibilities:
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Why Join American Cruise Lines? At American Cruise Lines, our people make the difference. We are proud to operate the newest and most innovative fleet in the country and are recognized as America’s leading river cruise specialist. Our success is rooted in hiring talented individuals and giving them the tools, training, and support to grow and thrive. Join a team that's redefining U.S. cruise travel — and be part of a company honored with multiple industry awards and built on a strong foundation of excellence and innovation. Applicant Acknowledgment By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position. Equal Opportunity Employer American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. American Cruise Lines bases all employment decisions on business needs, job requirements, and individual qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. This policy applies to all aspects of employment and employment decisions, including, but not limited to, hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access to benefits. *This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice. |