Job Description
PURPOSE AND SCOPE:As an intern with Fresenius Medical Care, a student will apply classroom based knowledge to workplace experience and will benefit from learning experiences in their major area of study.
Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements.
DUTIES / ACTIVITIES:
CUSTOMER SERVICE:
- Responsible for driving the FMCNA culture through values and customer service standards.
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
- Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION:
Actively pursuing a college degree in similar major
EXPERIENCE AND REQUIRED SKILLS:
- Previous work experience preferred.
- Excellent oral and written communication skills
The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
This is an unpaid internship
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factorsNumbers & Facts
| Location | Waltham, Massachusetts |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1996 |
| Website | http://fmcna.com/ |
About Company
Fresenius Medical Care North America is a wholly owned subsidiary of Fresenius Medical Care AG & Co. KGaA, located in Bad Homburg, Germany. Through our dialysis services entity, Fresenius Medical Services, we operate more than 2,100 outpatient dialysis clinics in the U.S. Our Renal Therapies Group is responsible for the manufacture and distribution of a variety of dialysis products and equipment, including dialysis machines, dialyzers and other dialysis-related supplies.
Skills
- Communication Skillsunmatched
- Corporate Policiesunmatched
- Customer Support/Serviceunmatched
- Disability Accommodationsunmatched
- Patient Careunmatched
- Philosophyunmatched
- Physical Demandsunmatched
- Presentation/Verbal Skillsunmatched
- Regulationsunmatched
- Talent Managementunmatched
- Time Managementunmatched
- Writing Skillsunmatched
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