Talent Outreach Coordinator (Sourcing Analyst) in United States for TELUS Digital
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Talent Outreach Coordinator (Sourcing Analyst)
Req ID: Req_00180586_US
Location: , United States
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Description
Work Location: New Jersey
Work Schedule: Monday - Friday, 8:00 am - 5:00 pm
Job Status: Full-time, Permanent
Rate: Starts at $25/hr
Candidate must be located in New Jersey
Position Description:
TELUS Digital is seeking an energetic and authentic Community Connector to be the face of our brand where it matters most in the heart of New Jersey. You''ll play a crucial role in ensuring diverse voices and perspectives help shape the technology that billions of people use every day.
This role combines genuine community engagement with strategic sourcing to identify and connect participants for cutting-edge tech research projects. You''ll work independently to build bridges between communities and innovation, leveraging both field presence and digital strategies to create sustainable talent pipelines. Your work directly impacts product development for some of the world''s most influential companies.
This isn''t a typical recruiter role, it''s a mix of authentic community building and strategic sourcing. You''ll attend community events, build real relationships with local organizations, and navigate dynamic sourcing challenges that require creativity and cultural understanding.
Main Responsibilities:
Field & Community Engagement
Be the authentic face of TELUS Digital in your community-attend local events, career fairs, and community gatherings where real conversations happen
Develop genuine relationships with community leaders, local organizations, schools, cultural groups, and social communities
Navigate dynamic sourcing challenges through creative, unconventional approaches; understand community nuances and build real trust
Actively recruit through direct, face-to-face interactions and community engagement while supplementing with remote recruitment when needed
Represent and promote the TELUS International brand with professionalism, integrity, and enthusiasm in all community interactions
Strategic Sourcing & Digital Recruitment
Design and execute innovative recruitment campaigns across social media (Facebook, LinkedIn, Instagram, Twitter) that genuinely resonate with diverse audiences
Develop and execute field sourcing strategies including newspaper advertising, establishment partnerships, and community outreach
Leverage unconventional sourcing methods and multiple channels to attract candidates; avoid conventional methods and think creatively
Create and implement effective recruitment advertisements and sourcing materials while maintaining an engaging, permanent social media presence
Manage recruitment materials professionally and attract ongoing talent through consistent digital engagement
Relationship Building & Partnerships
Establish, build, and grow extensive networks of resourcing channels, partners, and associates including community services, schools, local government agencies, businesses, NGOs, employment agencies, media outlets, and digital platforms
Cultivate strategic relationships to expand recruitment reach and visibility, developing creative partnerships that provide sustainable talent pipelines
Provide comprehensive support to qualified participants throughout the onboarding process
Collaboration & Performance
Collaborate regularly with Sourcing Manager, Sourcing Team Leader, and team members
Provide consistent reporting on recruitment activities, metrics, and outcomes
Share insights, best practices, and innovative approaches to enhance team effectiveness
Handle rejections professionally and persuade candidates with authenticity and genuine enthusiasm
Requirements:
Experience & Skills
1-3 years of professional experience in recruitment, sourcing, human resources, or high volume crowd hiring
Established local network and community connections (experience in real estate, sales, or brokerage is a plus)
Proficiency in spreadsheets, word processing applications, and email clients
Ability to design, publish, and manage recruitment advertisements and digital materials
Strong technical aptitude for learning new systems, tools, and platforms
Comfortable creating and managing content across social media platforms (Facebook, LinkedIn, Twitter, Instagram)
Personal Qualities
Outgoing, friendly personality with genuine interest in building relationships across diverse communities
Outstanding customer service attitude and relationship-building capabilities with ability to engage diverse audiences
Creative, outside-the-box thinking and problem-solving approach with a "can-do" attitude
Highly organized, self-driven, and able to work independently with minimal supervision
Strong ability to thrive in multicultural, global work environments
Positive attitude toward people from all backgrounds and cultures
Resilient and able to handle objections professionally
Communication & Professionalism
Native or near native US English fluency with excellent written and oral communication skills
Comfortable working in highly secure and confidential environments with discretion and professionalism
Professional ability to represent and promote the TELUS International brand with enthusiasm and integrity
Logistics & Availability
Local to New Jersey with reliable transportation for field recruitment activities
Flexibility to attend community events, career fairs, and networking opportunities
Reliable internet connection and telephone access for remote work and communication
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
About Company:
TELUS Digital is the customer experience transformation partner to the world''s most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant''s qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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