The Talent Solutions Manager (TSM) ensures customer satisfaction by matching the staffing needs of clients with the skills and experience of the best talent. The TSM utilizes tools and technology to enhance the talent experience. They work collaboratively across different areas to develop new lead sources and maintain a strong pool of talent. The TSM also manages placed talent and promotes their development, to achieve desired client outcomes and assignment retention. Additionally, the TSM is responsible for building and maintaining internal partnerships with assigned Client Development Manager colleagues. The TSM will use their discretion and independent judgment regarding significant matters that are directly related to the management and operation of the business.
We sell work solutions. What does that mean? We help companies find the best human capital for their organizations, impacting their productivity and profitability. We also help people thrive by assisting in finding their way to the right employers. If you want to learn how to have a major impact on the careers of others, then come talk to us. We are investing.
What you get to do:
Proactively identify and recruit top-tier talent with in office professionals.
Work with talent to identify new business leads and expand current accounts.
Understand what drives success for your customers and deliver to it.
Embrace exciting new tools and strategies to attract top-tier talent & clients.
Listen to understand client & talent needs in-depth.
Facilitate strategic matches between client staffing requirements and talent skills/experience.
Educate on current market conditions.
Drive impactful relationships with current clients while identifying future needs.
Make critical decisions regarding talent hiring, placement, and disciplinary actions.
Delight in delivering top-quality service to bolster client operations.
Swiftly address talent issues or client concerns.
Showcase your negotiation prowess in determining candidate pay rates and client bill rates.
Manage relationships with current clients, identify future needs, and offer thought leadership for daily operations.
What you need to bring:
Bachelors degree and/or 4 years of professional sales experience
Minimum 5+ years of business experience, ideally in recruiting professional roles
Preferably background knowledge in Finance & Accounting, Healthcare, or Business Operations
Ability to work independently, manage multiple priorities, and adapt to a fast-paced environment
Excellent communication, presentation, and customer service skills
Strong organizational, analytical, and problem-solving abilities
Ability to connect with others through phone, video, social media, and in-person meetings
Track record of delivering results in a metrics-driven or tech-savvy environment
Experience or quick adaptability utilizing digital tools and google suite applications
Proficient using Google mail, calendaring and shared drives
This job posting is open for 4 weeks.
Numbers & Facts
Location
Wayne, PA
Industry
Staffing/Employment Agencies
Company Size
10,000 employees or more
Website
https://www.randstadusa.com/
About Company
Looking for your next great opportunity but not sure where to find it? When you let Randstad US handle your job search, you get the support of one of the world's largest staffing firms partnering with you every step of the way. Our recruiters have the resources to find a job that's right for you. We combine our passion for people with the power of today's latest technologies to find opportunities that fit your skills in environments where you can thrive. Whether you're looking for a temporary or permanent position, our focus is on partnering with you to realize your true potential. And it all starts with your next great role.
Skills
Alliance/Partner Managementunmatched
Analysis Skillsunmatched
Business Operationsunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Disciplinary Actionunmatched
Financeunmatched
Google Appsunmatched
Human Capitalunmatched
Maintenance - Poolunmatched
Medical Billingunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Negotiation Skillsunmatched
Operationsunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Profit & Lossunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Social Mediaunmatched
Solution Salesunmatched
Staff Requirementsunmatched
Talent Managementunmatched
Thought Leadershipunmatched
Vendor/Supplier Selectionunmatched
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