Alliance/Partner Management, Analysis Skills, Business Operations, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Disciplinary Action, Finance, Google Apps, Human Capital, Maintenance - Pool, Medical Billing, Multitasking, Needs Assessment, Negotiation Skills, Operations, Organizational Skills, Problem Solving Skills, Profit & Loss, Resolve Customer Issues, Sales, Social Media, Solution Sales, Staff Requirements, Talent Management, Thought Leadership, Vendor/Supplier Selection
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The Talent Solutions Manager (TSM) ensures customer satisfaction by matching the staffing needs of clients with the skills and experience of the best talent. The TSM utilizes tools and technology to enhance the talent experience. They work collaboratively across different areas to develop new lead sources and maintain a strong pool of talent. The TSM also manages placed talent and promotes their development, to achieve desired client outcomes and assignment retention. Additionally, the TSM is responsible for building and maintaining internal partnerships with assigned Client Development Manager colleagues. The TSM will use their discretion and independent judgment regarding significant matters that are directly related to the management and operation of the business.
We sell work solutions. What does that mean? We help companies find the best human capital for their organizations, impacting their productivity and profitability. We also help people thrive by assisting in finding their way to the right employers. If you want to learn how to have a major impact on the careers of others, then come talk to us. We are investing.
What you get to do:
- Proactively identify and recruit top-tier talent with in office professionals.
- Work with talent to identify new business leads and expand current accounts.
- Understand what drives success for your customers and deliver to it.
- Embrace exciting new tools and strategies to attract top-tier talent & clients.
- Listen to understand client & talent needs in-depth.
- Facilitate strategic matches between client staffing requirements and talent skills/experience.
- Educate on current market conditions.
- Drive impactful relationships with current clients while identifying future needs.
- Make critical decisions regarding talent hiring, placement, and disciplinary actions.
- Delight in delivering top-quality service to bolster client operations.
- Swiftly address talent issues or client concerns.
- Showcase your negotiation prowess in determining candidate pay rates and client bill rates.
- Manage relationships with current clients, identify future needs, and offer thought leadership for daily operations.
What you need to bring:
- Bachelors degree and/or 4 years of professional sales experience
- Minimum 5+ years of business experience, ideally in recruiting professional roles
- Preferably background knowledge in Finance & Accounting, Healthcare, or Business Operations
- Ability to work independently, manage multiple priorities, and adapt to a fast-paced environment
- Excellent communication, presentation, and customer service skills
- Strong organizational, analytical, and problem-solving abilities
- Ability to connect with others through phone, video, social media, and in-person meetings
- Track record of delivering results in a metrics-driven or tech-savvy environment
- Experience or quick adaptability utilizing digital tools and google suite applications
- Proficient using Google mail, calendaring and shared drives
This job posting is open for 4 weeks.
R
Randstad North America, Inc.
Looking for your next great opportunity but not sure where to find it? When you let Randstad US handle your job search, you get the support of one of the world's largest staffing firms partnering with you every step of the way. Our recruiters have the resources to find a job that's right for you. We combine our passion for people with the power of today's latest technologies to find opportunities that fit your skills in environments where you can thrive. Whether you're looking for a temporary or permanent position, our focus is on partnering with you to realize your true potential. And it all starts with your next great role.
10,000 employees or more
Staffing/Employment Agencies
https://www.randstadusa.com/