Purpose of Position: Responsible for the overall profitable management of the property. Also responsible for marketing, establishing community relations, record keeping, employee staffing and training, controlling inventory, maintaining the physical plant, as well as, coping with the unexpected situations involving guests, employees, and the property. Essential Functions: - Coordinate and supervise the various departments to ensure an environment in which high standards of comfort, service, and quality exist for our guest.
- Provide quality service for guests and maintain positive guest relations.
- Implement and maintain a positive marketing and sales program.
- Actively participate in business, community and civic affairs in local area.
- Maintain the physical plant in an attractive and economical manner in compliance with all brand standards.
- Ensure all reports of revenue, expenses, business volume, personnel, payroll and assets are submitted to the Ledgestone office as required.
- Ensure all policies, procedures, federal, state and local laws are adhered to by all employees, in regard to personnel, security, guest relations, safety, etc.
- Maintain an adequate inventory of supplies and achieve budgeted cost controls in breakfast supplies, linen, guest room supplies, cleaning supplies, chemicals, utilities, telephone costs, etc.
- Interviewing and hiring of hourly team members.
- Terminations of existing team members, if necessary.
- Ensure personnel development so all subordinate personnel receive adequate training, development, motivation, and performance review feedback.
- All other duties as assigned.
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