Task Force Hotel Operations Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

What you will have an opportunity to do:

Task Force Hotel Operations Manager

Location: Not specified

• Please note this requisition is not for a specific opportunity or location. We are actively building our task force operations bench, and this posting is intended to capture applications from professionals interested in joining our pipeline for upcoming assignments. We look forward to connecting when opportunities become available.*

We are seeking a highly motivated, adaptable, and hands-on Task Force Hotel Operations Manager with strong experience in overseeing hotel or resort operations. This role serves as a temporary, high-impact leadership position, responsible for stabilizing, supporting, and improving hotel operations during transitions, openings, performance challenges, or leadership gaps.

Your Role:

• Assume interim operational leadership for assigned hotel or resort properties as needed
• Oversee daily hotel operations, ensuring brand standards, policies, and procedures are consistently met
• Lead and support department heads across Rooms, Front Office, Housekeeping, Maintenance, Food & Beverage (if applicable), and Guest Services
• Drive guest satisfaction and service excellence throughout the entire guest experience
• Monitor and manage labor productivity, scheduling, and payroll to align with budgetary goals
• Review financial performance, forecasts, and expense controls; identify opportunities to improve profitability
• Assess operational challenges quickly and implement corrective action plans
• Coach, mentor, and support hotel leadership teams; provide hands-on training as required
• Ensure smooth transitions during openings, leadership changes, renovations, or ownership changes
• Partner with Sales, Revenue Management, and Corporate teams to support occupancy, ADR, and service initiatives
• Ensure standards for safety, cleanliness, maintenance, and regulatory compliance are met
• Communicate effectively with ownership, leadership teams, and corporate stakeholders
• Provide detailed handover documentation and operational recaps at the completion of each assignment
• Stay informed of hotel industry trends and recommend operational improvements where applicable

What are we looking for?

• Proven hotel operations leadership experience (Assistant General Manager, General Manager, or equivalent)
• Strong understanding of hotel financials, labor management, and operational KPIs
• Ability to quickly adapt to new properties, brands, systems, and team cultures
• Excellent communication, leadership, and problem-solving skills
• Hands-on, visible leadership style with a strong service mindset
• Willingness and ability to travel on short notice for temporary assignments
• Experience working in task force, interim, or multi-property environments preferred

Employment Status & Benefits:

Task Force roles are classified as temporary, full-time positions. Temporary employees are not eligible for medical, dental, life insurance, paid time off, retirement savings plans, or bonus programs.

Compensation

Task Force assignments are compensated on a weekly rate basis and paid biweekly or in accordance with the property's payroll schedule. Compensation is determined based on role level, scope, location, and assignment complexity. The pay range for this position is $1,500-$2,500 per week, depending on assignment level. Actual compensation will be confirmed at the time of assignment.

Next Steps

We encourage you to apply and look forward to following up with you!

Compensation:

• Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.