Customer Relations, Customer Support/Service, Identify Issues, Problem Solving Skills, Sales Tools, Team Player, Training/Teaching
- Free uniforms
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
- Flexible schedule
- Wellness resources
South Coast Winery Resort & Spa is seeking a friendly, wine enthusiast and dependable for our vibrant Tasting Room. The Wine Server will need to have excellent customer service experience and have wine knowledge.
Some essential duties include:
· Prepare designated bar for daily wine tasting and conduct tastings with guests guiding them on their selections and educating them about the varietals and styles of wine.
· Maintain the cleanliness of the counter areas, sinks and shelves at all times.
· Maintain honesty and integrity in the pouring of wines and ensure all tasting tickets are marked off appropriately.
· Use discretion when providing a “sixth” taste for guests as a tool for selling wine or wine club memberships.
· Alert bar backs when wine inventory is running low.
· Date all newly opened bottles and discard as instructed by management.
· Attending outside wine pouring events on behalf of South Coast Winery Resort & Spa as required.
· Promote the sale of South Coast Winery wine and Wine Club membership.
· Performs other duties as assigned by manager.
· Integrity. Do the right thing, maintain transparency, and ensure your actions reflect our word.
· Customer Focused. Dedicated to satisfying the needs of our internal and external customers.
· Relationship Building. Committed to fostering lasting relationships based on mutual respect and care.
· Teamwork. United in spirit, collaborates to overcome challenges and achieve goals.
· Passion. Approach every project and task with enthusiasm and a commitment to success.
· Self-Motivation. Take ownership by being proactive in identifying and solving problems.
C
Carter Hospitality Group