ANNUAL SALARY$69,300 to $101,309 ; $83,165 to $121,542 ; and $95,609 to $139,749NOTESAnnual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.Job OverviewA Tax Compliance Officer analyzes, interprets and enforces various tax, permit and fee liabilities, including the City business, parking and transient occupancy taxes and City permit ordinances through independent field and office investigations; may supervise other Tax Compliance Officers and clerical staff by directing and coordinating the activities of a field enforcement or office enforcement section; and may assist at a public counter or the call center providing technical assistance to customers via telephone, online and in‑person.QualificationsTwo years of full‑time paid experience as a Tax Compliance Aide with the City of Los Angeles; orFour years of full‑time paid experience as a Customer Service Specialist with the City of Los Angeles; orA Bachelor's degree or higher from an accredited four‑year college or university.Process NotesApplicants who lack six months or less experience may file for this examination, but may not be appointed until the full experience requirement is met.Some positions may require a valid California driver's license. Candidates may not be eligible if their record within the last 36 months reflects three or more moving violations and/or at‑fault accidents, or a conviction of a major moving violation such as a DUI.Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at the City's accreditation website.Applicants may provide proof of a qualifying degree during the examination process; attaching a copy at the time of filing is optional.Upon appointment, a Tax Compliance Officer may be required to provide his or her own automobile, properly insured for use in City service. Mileage will be paid according to established rates.Application DetailsApplications will only be accepted online. The online posting can be found on governmentjobs.com/careers/lacity. Applicants are urged to apply early to resolve any technical issues.Applications will only be accepted online on the following dates listed below:From FRIDAY, JULY 21, 2023 to THURSDAY, AUGUST 3, 2023From FRIDAY, JULY 26, 2024 to THURSDAY, AUGUST 8, 2024The examination may close without prior notice after a sufficient number of applications are received. Filling periods may change or additional dates may be added later.ExaminationThe examination will be a weighted multiple‑choice test administered and proctored online. The test covers:Reading ComprehensionMathematicsJudgment and Decision MakingAttention to DetailInterpersonal SkillsCustomer ServiceJob Knowledge including bookkeeping terminology and operations of various businesses to recognize potential permit or tax violations.Computer skills, including Microsoft Office Suite and Google Suite.Test dates for applicants filing in 2023 are anticipated between OCTOBER 4 and OCTOBER 10, 2023. Test dates for applicants filing in 2024 are anticipated between OCTOBER 9 and OCTOBER 15, 2024.EEO and Disability AccommodationsThe City of Los Angeles does not discriminate on the basis of disability; reasonable accommodations will be provided to ensure equal access. The Disability Accommodation Form can be obtained on the City's website.Applicants may apply for a hardship accommodation potentially allowing an onsite test at a City facility.Disqualifications may occur if applicants fail to meet the minimum qualifications stated here or if they are not eligible based on the promotion rules.Equal Employment Opportunity EmployerThe City of Los Angeles is an Equal Employment Opportunity Employer. The City does not discriminate based on race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, or any other protected class. All applicants and employees are expected to comply with City policy regarding discrimination and harassment.Employee BenefitsBenefits will begin approximately six weeks after the appointment. All City employees are required to be Disaster Service Workers and must inquire about specific benefit coverage prior to accepting a position.Administrative InformationThe City of Los Angeles has specific rules regarding promotional and open competitive candidates and seniority credits. Further details are available upon request from the Personnel Department.#J-18808-Ljbffr