Communication Skills, Corporate Policies, Customer Retention/Renewal, Customer Support/Service, Detail Oriented, Income Tax, Interviewing Skills, Local Tax, Maintain Compliance, Marketing, Microsoft Office, Organizational Skills, Regulatory Compliance, Service Delivery, Small Business, State Tax, Tax Regulations, Tax Returns, Tax Software, Team Player, Training/Teaching
- Community engagement opportunities
- Access to professional development
- Employee recognition programs
- Flexible scheduling during tax season
- Supportive team environment
- Advancement opportunities within Liberty Tax
- Paid training and continuing education
- Competitive seasonal pay
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Schedule / Expected Work Hours:
- Seasonal, full-time during tax season (January–April)
- Evening and weekend availability required
- Typical hours: Monday–Saturday, 9 AM–9 PM
Job Summary
As a Tax Preparer at Liberty Tax, you are responsible for accurately preparing tax returns for individuals and small businesses while providing exceptional customer service. This role supports clients in understanding their financial situation, ensuring compliance, and delivering the trusted service Liberty Tax is known for.
Responsibilities
- Prepare accurate federal and state income tax returns for individuals and small businesses.
- Conduct client interviews to gather tax and financial information.
- Ensure compliance with tax laws and company policies.
- Deliver excellent customer service and explain return results clearly.
- Maintain organized, secure, and accurate client records.
- Stay current on changing tax regulations through ongoing training.
- Collaborate with team members to ensure a smooth workflow during peak season.
- Support marketing and client retention efforts.
Qualifications
- Knowledge of federal, state, and local tax laws.
- Experience using tax preparation software and Microsoft Office Suite.
- Strong attention to detail and organizational skills.
- Excellent communication and customer service abilities.
- Must have PTIN (or be eligible to obtain one).
- Prior experience in tax preparation preferred.
Company Overview
Liberty Tax is a leading tax preparation service with locations across the U.S. We provide fast, accurate, and friendly tax preparation with a focus on exceptional customer service and community engagement.
Company Purpose / Mission
To make tax filing simple, fast, and accurate while empowering our communities through financial literacy and personal connection.
Company Values
- Integrity: We do the right thing for our customers and each other.
- Teamwork: We succeed together through collaboration and respect.
- Excellence: We strive for accuracy and professionalism in every return.
- Service: We put people first — our clients, our teams, and our communities.
- Growth: We invest in our people and inspire career advancement.
This document is provided for general informational purposes only and does not constitute legal advice. The information contained in this document is intended to serve as a general guide and may not be applicable to all situations. It is the responsibility of the franchisee to ensure compliance with all applicable local, state, and federal employment laws. The franchisee should consult with their own legal counsel to ensure that their employment practices are in accordance with the law.