Sr Desktop Support TechBoth web/virtual and in person interviews will be conducted. Vendor maximum submittal rate: $40.95. 100% on site from day one. Parking not provided for contractors.Resumes in Vector due no later than 4 pm EST on Mon 7/28. Per mgr: Interviews will be a combination of phone or virtual/web based IV (initially) then a follow up in person interview will be conducted if there is interest. Since this role is 100% on site - no offer will be extended until the in-person interview is completed. Please make sure your candidate aware of this. 100% on site from day one. Parking not provided for contractors.About The RoleVirginia Tax seeks qualified resource to be responsible for:Considerable knowledge of Microsoft operating systems; Windows 10 or higher; working knowledge of MS Office including Outlook and MS365.Considerable knowledge of PC hardware, peripherals & networks.Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.Excellent troubleshooting skills.Ability to perform software installations, configurations and troubleshooting hardware and software.Considerable knowledge of SCCM/SMS.A strong working knowledge of computer systems, hardware, and software, including drivers and bios.Excellent problem-solving, analytical, and team-working skills.Excellent customer service, communication and interpersonal skills.An openness to learning new technologies.Required/Desired SkillsSkill - Required /Desired - Amount - of ExperienceStrong working knowledge of computer systems, hardware, and software, including drivers and bios - Required - 4 YearsExcellent problem-solving, analytical, and team-working skills - Required - 4 YearsExcellent communication and interpersonal skills. - Required - 4 YearsDemonstrated ability to obtain feedback from customers to improve training methods. - Required - 4 YearsRunning reports and analyzing common complaints and problems. - Required - 4 YearsAn openness to learning new technologies. - Required - 2 Years