TB Customer Service Logistics Manager

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

• Train/Consult/Mentor routing personnel on technology utilization, route efficiencies and data analysis.
• Report to upper management regarding routing operation effectiveness through the use of scorecards, data analysis and management observations.
• Provide project management support.
• Support field locations in preparation for software implementation(s). This would include data integration and clean-up, training, unitization support and communication of best practices.
• Spend a majority of time working with and in the field to help operations first to integrate and then to utilize logistic technologies to improve fleet operations.

Minimum Qualifications

• Bachelor's degree in Logistics or related field required.
• Must have a high competence level in the use of MS Office including Excel.
• Good understanding of database management.

• Previous experience with logistics software would be a plus. Especially RoadNet Technology.
• Experience with onboard computer systems a plus.
• Above average communication skills with the ability to communicate effectively with all levels of management.

• Strategic thinking and development of "future" processes and technology utilization as it pertains to the collection and distribution of raw material.

• Good work ethic with high regard for effective time management.

• Demonstrate solid follow-up techniques based on current workload.

• Proactive and organized to balance work in the field along with administrative duties.

• Ability to multi-task with assignments.

• Travel required up to 75%.

Physical Demands

• Frequently required to walk, stand, sit, climb, balance, stop, kneel, crawl and crouch.
• Frequently required to lift up to 50lbs.
• Regularly required to reach with hands and arms.

Work Environment

Job duties will be carried out in multiple environments including plant, office and personal vehicle.