TDMK-Processor, Accounts Receivable

• Health/Rx
• Dental
• Vision
• Flexible and health spending accounts (FSA/HSA)
• Supplemental life insurance
• 401(k)
• Paid time off
• Paid sick time
• Short term & long term disability coverage (STD/LTD)
• Employee stock ownership (ESOP)
• Holiday pay for company designated holidays

Good people, working with good people, for our common good.

Sound good?

KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!

The Accounts Receivable Processor is responsible for processing all aspects of the accounts receivable lifecycle, from the point when an invoice is sent to a customer until the point that the outstanding balance is paid in full.  The role involves receiving and applying customer payments, investigating and resolving lagging payments, short-pays and discrepancies, closely managing accounts receivable aging through proactive, frequent communication with customers and staying on top of collection efforts when required. The person in this role will be a key contributor to other administrative processing areas as needed based on changing business volumes and team member capacities. As with all positions at KeHE Distributors, we expect that all actions will be consistent with KeHE’s Mission, Vision, and Values.

DUTIES, TASKS AND RESPONSIBILITIES:

• Follow established procedures to establish credit terms with all new customers and manage terms with all existing customers, updating as necessary based on experience.
• Develop professional relationships with all customer AP contacts, and initiate regular communication to maintain accounts within terms, including sending aging reports and payment reminders as necessary.
• Receive and accurately apply customer payments to open invoices.
• Investigate and resolve all types of customer inquiries and disputes related to invoices, over and short payments, and account balances.
• Monitor the accounts receivable aging report regularly to identify past due accounts and assure effective collection efforts.
• Maintain thorough and accurate records of all customer interactions, payment applications, and dispute resolutions in the transportation management system and accounting software.
• Collaborate with account managers and customer development team as necessary to resolve complex or sensitive customer issues affecting receivables.
• Prepare and present accounts receivable reports, maintain related scorecard metrics.
• Other duties and projects as assigned.

SKILLS, KNOWLEDGE AND ABILITIES:

• Comfort and confidence in direct and regular phone communications with customers, demonstrated skill in managing and pursuing accounts receivable.
• Ability to work with numbers, facts, and details, perform analysis, and report results.
• Ability to handle a high volume of repetitive tasks with superior attention to detail and accuracy in data entry and record-keeping.
• Ability to manage the schedule and timely completion of multiple concurrent priorities.
• Ability to recognize processing inconsistencies, data discrepancies, or other issues, and work with others to resolve them effectively.
• Ability to communicate effectively with internal and external stakeholders.
• Proficiency in QuickBooks and Microsoft Excel.
• Typing speed of 50 words per minute and 10-key by touch.

EDUCATION AND EXPERIENCE:

• High school diploma or GED is required.
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
• A minimum or 3 years of experience in accounts receivable, collections, or a similar financial administrative role.
• Demonstrated competency with accounting software (QuickBooks preferred).
• Experience in logistics, transportation, or supply chain management preferred.

PHYSICAL REQUIREMENTS:

• These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.