TE22P5 Lead Infrast Engineer

Provide expert Windows Server administration and maintenance to ensure optimal performance of server hardware and operating system.

Administer Active Directory domain structure.

Administer IIS web servers and coordinate with business users to schedule maintenance.

Administer Microsoft Exchange Online.

Responsible for troubleshooting server errors and identifying root cause and performing server patch maintenance.

Leads projects as assigned by Manager.

Assists team members in the completion of major project tasks.

Participate in project planning meetings and takes a lead role in reviewing technical requirements and leading testing activities.

Participates in the mentorship of staff members.

Exhibits strong verbal and written communication skills, proactively communicating with customers and framing technical issues so that they can be readily understood.

Responsible for server troubleshooting. This includes the installation, configuration and troubleshooting of systems.

Independently utilizes resources (knowledgebases, online resources, etc) to research solutions for difficult problems.

Works with outside vendors to maintain and repair systems & equipment in a timely manner.

Follows Standard Operating Procedures and utilizes established support tools.

Maintain current awareness of standard Washington operations systems and actively research new technology.

Working knowledge of AWS Cloud solutions.

Key Responsibilities and Requirements

• Administer Active Directory domain structure
• Administer IIS web servers and coordinate with business users to schedule maintenance
• Administer Microsoft Exchange Online
• Troubleshoot server errors and perform server patch maintenance
• Lead projects as assigned by Manager
• Assist team members in the completion of major project tasks

Work Environment and Compensation

This role is based in our Washington, D.C. office. A reasonable rate of compensation for this position is between $110,000-140,000 per year.

On-Call Duties and Extended Work Hours

On-call duties and extended work hours required.