UPMC Western Maryland is looking for a Full-time Team Assistant to support our Home Health Department!
This is a full-time, 40 hour/week position working dayshift hours. This position may require some holiday and weekend shifts. Candidates with previous Medical Assistant experience/certification preferred.
As the Team Assistant, you will coordinate the clerical and scheduling functions for the multidisciplinary team under the direction of the Team Leader.
Responsibilities:
- Identify, develop and participate in process improvement opportunities within the home health agency that will enhance the quality of the services provided.
- Process, reconcile and distribute patient information.
- Update patient information, print patient information and reports as required and/or directed.
- Schedule patient visits based on patient needs, productivity expectations and staffing.
- Focus on customer service and continually strive to perform the duties of their job in a manner that results in optimal patient satisfaction.
- Accept patients, family and staff telephone calls and facilitate communication between team members.
- Attend compliance training and adhere to the organization standards of conduct, policies and procedures.
- Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC toward patients, visitors, staff, peers, physicians and other departments within the organization.
- High school diploma or GED required.
- 1 year related work experience preferred.
- Competency with PC preferred.
- Knowledge of medical terminology preferred.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran