Team Assistant (Office position)

Team Assistant

Now hiring a Team Assistant in Fayetteville, AR! Our Team Assistant''s main goal is to schedule field staff nurses & therapists, assigning them patients and being the main point of contact for scheduling questions, requests, and issues.

Our Team Assistant reports to our Fayetteville Clinical Director. This is a full-time, 40 hour per week position working MON thru FRI 8a-5p in our office. Pay depends on experience. Rotating, infrequent paid on call is required.

Duties & Responsibilities may include, but are not necessarily limited to:

• Communicating with Intake regarding new patient referrals

• Assigning patients to our skilled team''s schedules

• Organizing schedules by area, disciplines, times etc

• Keeping track of patient census and communicating staffing availability to the Marketers & Intake Dept.

• Taking calls, texts & emails from field staff regarding scheduling changes and updating scheduling system accordingly

• Troubleshooting scheduling issues

• Reassigning times and updating schedules for missed visits

• Assisting the Director and Office Manager with other office duties as needed

• Participating in paid rotating on-call duties (infrequent)

• Other duties as assigned

Required experience:

• A minimum 1 year of office experience, specifically in the healthcare / medical industry, is required

• Previous staff scheduling experience preferred

• Excellent computer skills are critical to this position

• Ability to communicate effectively both verbally and in writing

• Highly organized with excellent customer service skills and a positive attitude

• Reliable with consistent attendance

• Ability and willingness to participate in rotating on-call

Benefits & Perks for full-time:

• medical
• dental
• vision
• life
• disability
• lucrative company-sponsored retirement plan (with some of the BEST $$ matching rates in the Arkansas home care industry!)
• generous accrued PTO
• 6 paid holidays
• on-call pay
• employee referral bonus, cell phone discounts on certain carriers, etc.

Apply online today!

EEO M/F DRUG FREE EMPLOYER