Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic care. We are committed to delivering accessible, five-star orthopedic services while continuing to grow with our patients and communities.
Position Summary
The Team Care Coordinator plays a vital role in supporting our physicians and clinical team by coordinating patient care, managing provider schedules, and ensuring efficient clinic operations. This position works closely with providers to document patient visits, coordinate surgeries and therapy orders, and deliver exceptional service throughout the patient experience.
Key Responsibilities
Accurately document patient visits by accompanying providers during examinations and recording medical histories, physical exams, procedures, and treatment plans
Handle and triage patient phone calls in a professional and timely manner
Schedule office visits, procedures, and surgeries
Manage physician and physician assistant clinical and surgical schedules
Submit and renew physical therapy orders
Call in prescriptions and medication refills as authorized by the provider
Coordinate patient care while maintaining accurate documentation and communication
Maintain patient confidentiality and comply with HIPAA guidelines
Support providers and clinical staff to ensure efficient daily operations
Qualifications
High school diploma or GED preferred
Medical background preferred, including Anatomy coursework, Certified Medical Assistant (CMA), or healthcare-related degree
Surgery scheduling experience required
Athena experience preferred
Knowledge of orthopedic healthcare preferred
Strong organizational, communication, and interpersonal skills
Excellent typing and computer proficiency (40 WPM preferred)
Ability to multitask, prioritize, and work effectively in a fast-paced environment
Strong attention to detail and ability to maintain accurate medical documentation
Ability to work independently while providing outstanding patient service
Work Environment & Physical Requirements
Standard medical office environment
Frequent sitting with occasional standing and walking throughout the day
Ability to use computers and standard office equipment