The Team Concierge & Sponsorship Coordinator is the primary point of contact for every team registered for a JAG event across our Wisconsin Dells and Reedsburg locations. This role ensures teams book hotels through JAG's designated platform and room blocks, answers questions about event logistics and ensures every team has a great experience. The role also owns advertising and sponsorship sales for the facility: banners, court sponsorships, online ads, and event sponsorships. This person will also be responsible for developing new ways to bring sponsorship and marketing revenue into Justagame. Hourly + sales incentives.
Key Responsibilities — Team Concierge & Guest Experience:
Serve as the primary point of contact for every team that registers for a JAG Field House event.
Proactively contact each registered team to confirm hotel bookings through JAG's designated platform or room blocks.
Track hotel booking compliance by team and follow up with teams that haven't booked through approved channels.
Ensure adequate hotel room inventory by communicating and keeping in touch with lodging partners regularly.
Answer team questions about event logistics, schedules, and advise teams on any dining or attraction questions. Help place them with our sponsors.
Support event setup and readiness ahead of tournaments at both locations.
Help drive commission revenue from hotel and attraction bookings by maximizing booking compliance.