Team Coordinator / Office Manager

Panhandle Cleaning & Restoration

  • Westover, WV
  • 22 days ago
  • Full-time

Skills

  • Accountingunmatched
  • Accounts Receivable Managementunmatched
  • Calendar Managementunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Emergency Servicesunmatched
  • English Languageunmatched
  • Financeunmatched
  • General Handypersonunmatched
  • Gross Marginunmatched
  • Health Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Microsoft Excelunmatched
  • Microsoft Exchange Serverunmatched
  • Microsoft Officeunmatched
  • Microsoft PowerPointunmatched
  • Microsoft Wordunmatched
  • Office Managementunmatched
  • Performance Metricsunmatched
  • Presentation/Verbal Skillsunmatched
  • Pricingunmatched
  • Problem Solving Skillsunmatched
  • Project/Program Managementunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Writing Skillsunmatched

Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Paid time off

Job Overview:
The primary job of the Team Coordinator is to run the day-to-day Mitigation and/or Repair operations. The job types related to the operations can range from mold to water, smoke to fire, biohazard to emergency services, to all general repairs.



Essential Job Functions: 


  • Respond to and dispatch teams to all mitigation and/or repair related jobs and assigning in PSA. 
  • Inputting jobs into PSA on occasion.
  • Monitor Job Management Report related to mitigation and/or repair jobs daily.
  • Creating Gross Margin worksheet to report to BM at weekly production meeting.
  • Track KPI dates and follows up with Project Manager concerning alerts.
  • Participate in first level of customer complaint issues.
  • Other duties as assigned.
  • Management and accuracy of PSA.
  • A/R collection management and documentation.
  • Customer Service and liaison.
  • All admin and accounting for the team as well as needed assistance to the EST and PM .
  • Creating Cheerleader Customers
  • Job is entered into PSA and TC is notified.
  • TC contacts the customer:
  • Schedules appointment
  • Confirms data in PSA
  • TC creates Repair Binder
  • Daily/nightly job schedule. Prepare schedule for each work day by no later than 4:15pm.
  • Participation in weekly production meeting with Branch Manager (BM).

Repairs


  • Assign all new repair jobs to the Project Manager
  • Help the Project Manager with difficulties concerning jobs in progress.
  • Secure improved pricing for building materials

Skills/Qualifications: 


  • Proficient in Microsoft Office software (i.e. Word, Excel, PowerPoint and Exchange)
  • Excellent English written and verbal skills
  • Attention to detail
  • Takes Initiative
  • Customer focused
  • Team player
  • People skills
  • Solves Problems

Required experience:


  • Administration, Accounting Finance is a plus: 3 years
 

Numbers & Facts

LocationWestover, WV
Job TypeFull-time

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