Call Centers, Communication Skills, Customer Support/Service, High School Diploma, Leadership, Oil and Gas, Resolve Customer Issues, Team Lead/Manager
LOCATION
Cumberland, RI
POSTED
2 days ago
Title : Team Lead Customer Service Associate
Location : Cumberland RI
Duration : 10+ Months Contract
Job Description: The Team Lead provides support to the customer service agents and customers in addition to all duties assigned to this classification of work.
Candidates with Utility/ Power/Oil and Gas/Energy/Electric Distribution Industry experience will be highly preferred
Minimum Qualifications: • High School diploma or equivalent required. • Demonstrated ability to communicate courteously, professionally, and effectively with customers when handling complaints, adjustments, or service problems.
Candidates must have prior experience in leading Customer service/Call Center teams experience