32451 Part Time Rack Room Shoes Job Description Summary The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100 compliance exists with all established Company policies and procedures. Provides leadership guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers.Create establish and maintain an excellent customer shopping experience.Maintain and reinforce current service level standards.Provide service training and leadership to staff members.Manage customer issues with a sense of urgency and to the satisfaction of our customer.All POS terminal transactions in accordance with policy and procedureSales Discounts and RefundsLoyaltyOpenClosing proceduresInventory Control responsibilities to include adherence to all policies and procedures in regards toShipping and ReceivingPrice Management Price Changes Markdowns etc.SinglesDamaged MerchandiseConducting a Physical InventorySales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standardsMerchandise PlacementSales floor maintenance and housekeepingPromotional event directions materials and signagePayroll Control responsibilities to include adherence to all policies and procedures in regards toScheduling Payroll budget complianceTime & AttendanceTraining and Development of direct reports responsibilities to include adherence to all policies and procedures in regards toUtilization of all available training toolsConsistent reinforcement of customer service standardsLoss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers Sales Associates Store Management DistrictRegional Manager and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number 1184 Rack Room Shoes 1184 Pay Range Coleman Marketplace 155 Holt Garrison Pkwy About Rack Room Shoes Great shoes for men women and children in comfort dress casual and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values which translates into satisfied loyal repeat customers. Danville Virginia US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy sexual orientation and gender identity national origin marital status disability genetic information age military service or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including but not limited to recruitment hiring training promotion transfer reassignment demotion discipline discharge performance evaluation compensation and benefits.