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Team Lead I

Iconma

Detroit, MI

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JOB DETAILS
SALARY
$30.67–$33.06 Per Hour
SKILLS
Analysis Skills, Communication Skills, Concrete, Contract Management, Establish Priorities, Health Insurance, Health Plan, Leadership, Mathematics, Operational Strategy, Operations Management, Operations Planning, Organizational Skills, People Management, Problem Solving Skills, Reporting Skills, Team Lead/Manager, Writing Skills
LOCATION
Detroit, MI
POSTED
9 days ago
Our Client, a Health Insurance company, is looking for a Team Lead I for their Detroit, MI/Hybrid location.
 
Responsibilities:
  • Responsible for planning, coordinating, and supervising all administrative, operative and employee functions within assigned area(s) to ensure an efficient and cost-effective area in accordance with departmental and corporate standards and objectives.
  • Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling, and organizing.
  • Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements, as necessary.
  • Select, train, develop, appraise, and counsel support staff personnel.
  • Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
  • Monitor and analyze proficiency and quality efforts subordinate personnel.
  • Administer and adhere to Corporate and Departmental policies, practices, and procedures, including union contract administration.
  • Recommend and implement new or improved systems which will enhance or expedite work.
 
Requirements:
  • Bachelor's Degree required.
  • Three (3) years Operational experience required.
  • Two (2) years’ experience in a leadership role required.
  • Qualifications:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 
  • The requirements listed below are representative of the knowledge, skill, and/or ability required. 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Other skills and abilities:
  • Ability to learn and retain information at a fast pace preferred
  • Strong organizational, planning, analytical and communication skills.
  • Other related skills and/or abilities may be required to perform this job.
  • Language skills:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
  • Ability to write routine reports and correspondence. 
  • Ability to speak effectively before groups of customers or employees of organization.
  • Mathematical skills:
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Reasoning ability:
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
  • Ability to deal with problems involving several concrete variables in standardized situations.
 
Why Should You Apply?  
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.
 
 

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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