Team Lead, Patient Financial Services

Park Nicollet is looking to hire a Team Lead, Patient Financial Services to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

This position works in collaboration with the department supervisor (and analysts where applicable) to ensure that the department is working to a high degree of accuracy, completeness, and timeliness staying compliant with all applicable requirements (e.g., internal processes/policies, government laws/regulations, contracted payer requirements, etc.). Provides daily work direction and assistance to assigned staff to ensure that quality and productivity is maintained at a high level. Trains and supports new and existing staff on policies, procedures, and applicable regulations. Provides reporting on completed productivity/quality audit results and other department metrics. Identifies and recommends system and process improvements to resolve issues and increase workforce effectiveness.

Required Qualifications:

Education, Experience or Equivalent Combination:

• 3 years closely related experience in a health care revenue cycle environment

Knowledge, Skills, and Abilities:

• Strong critical thinking and problem-solving skills.
• Existing (or demonstrated ability to acquire) expert knowledge of the processes and resources of the department, PFS, and PNHS
• Strong leadership qualities, including professionalism, composure and a positive attitude
• Proficient with Epic
• Moderate personal computer proficiency with word processing, spreadsheets and email
• Working knowledge of typical office equipment

Preferred Qualifications:

Education, Experience or Equivalent Combination:

• Associate or bachelor's degree
• Degreed candidates with less than 3 years of experience may be considered.

Knowledge, Skills, and Abilities:

• Experience with Microsoft Suite (e.g., Word, Excel, Outlook).

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!