Team Leader $18.50 - Marietta

Goodwill of North Georgia

Marietta, GA

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JOB DETAILS

SKILLS

Business Operations, Coaching, Communication Skills, Computer Workstations, Customer Support/Service, Employment Law, English Language, Environmental Regulations, Federal Laws and Regulations, Forklift, High School Diploma, Housekeeping/Cleaning, Interpersonal Skills, Lift/Move 30 Pounds, Microsoft Office, Multilingual, People Management, Physical Demands, Presentation/Verbal Skills, Record Keeping, Resolve Customer Issues, Retail, Retail Management, Safety/Work Safety, Standard Operating Procedures (SOP), Store Closing, Store Opening, Team Lead/Manager, Time Management, Writing Skills

LOCATION

Marietta, GA

POSTED

7 days ago

Description Essential Functions: + Supervise all store personnel as applicable during assigned shift to ensure operational standards are met + Open and/or close the store as key holder/team leader on duty + Develop, train, coach and support team members for career growth within the organization + Comply with agency policies and Donated Goods Retail standard operating procedures (SOPs) and the agency’s safety and security policies and procedures + Adhere to the task outline for the job you are supervising and performing + Greet and assist donors/customers; Create a customer service standard by ensuring customer needs are met and service is efficient and effective + Assist and resolve any complaints and communicate complaints and issues to management team + Maintain proficiency for tasks required in all workstations + Monitor and maintain overall store appearance and housekeeping to agency standards + Perform and assist in all functions completed by store personnel + Support in maintaining all company records and reports accurately and in a timely fashion + Attend all meetings and training as required by the agency + Transfer to any Goodwill of North Georgia store within the territory as needed or required + Perform other duties as assigned by management Job Requirements and Qualifications: + High School Diploma or GED required + Two to three (2-3) years of experience in retail + Associates Degree or completion of related retail management course work preferred + Must have excellent oral and written communication skills in English as well as interpersonal skills; Bilingual a plus + Must be certified and licensed to operate a forklift + Maintain dependable transportation and electronic communication device + Must be proficient in Microsoft Office + Must start employment in acceptable safety work shoes + Must be able to adapt to growth and a changing environment within the Agency Working Environment Requirements: + Must be able to work in all types of conditions including heat, cold and dust + Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation + Must be available to work Monday through Sunday during operating hours as needed for business operations Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

About the Company

Goodwill of North Georgia

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