Alliance/Partner Management, Application Programming Interface (API), Automation, Blog, Cloud Architecture, Cloud Computing, Coaching, Computer Science, Continuous Deployment/Delivery, Continuous Integration, Customer Relations, DevOps, Disaster Recovery, Distributed Computing, Enterprise Architecture, Financial Services, Flexible Spending Accounts, Fortune 500 Customers, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Incident Response, Information Technology & Information Systems, Leadership, Licensing, Machine Tool, Mentoring, Operational Support, Operations Management, Operations Security (OPSEC), Performance Management, Quality Engineering, Release Management/Engineering, Reliability Engineering, ServiceNow, Software Engineering, Software Patches, Systems Reliability, Tax Planning, Team Building, Team Lead/Manager
This job posting is anticipated to remain open for 30 days, from 06-Jul-2026. The posting may close early due to the volume of applicants.
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
What You Will Do:
- The API Platform Team Leader plans, directs, and leads a team of associates and contractors responsible for the engineering, delivery, and operational support of enterprise API platform, including MuleSoft Runtime Fabric, Omni Gateway, and supporting pipelines. The leader ensures platform reliability, scalability, security, and alignment to enterprise digital strategy.
- Lead, mentor, and develop a team of platform engineers, software engineers, SREs, DevOps engineers, and quality engineers.
- Align API platform capabilities, roadmaps, and priorities with enterprise digital strategy and architecture.
- Lead engineering and operations for API management platforms including Mule Runtime Fabric and Omni Gateway.
- Oversee runtime environments (cloud, Kubernetes), CI/CD pipelines, and platform automation capabilities.
- Ensure operational excellence across incident response, upgrades, patching, and disaster recovery.
- Mature Site Reliability Engineering (SRE) practices to improve availability, performance, and resilience of platforms.
- Establish and maintain strong partnerships across stakeholders including Digital Product Teams, Cloud Operations, Security, DevOps, and Enterprise Architecture.
- Ensure prudent use of financial resources including infrastructure, licensing, and labor cost drivers.
- Provide leadership, coaching, and mentoring to associates while developing successors and building team capability
- Responsible for day-to-day platform operations, including releases, incident response, and system changes, while leading escalations impacting availability, performance, or security and ensuring alignment with ITIL frameworks
What You Will Need:
- Bachelor's degree in computer science, Engineering, or related experience
- 5+ years of experience in IT / platform engineering with at least one year in a leadership role (mentoring, lead solutioning, project leader, etc.)
- Experience with API platforms, cloud infrastructure, or distributed systems required.
- Strong understanding of DevOps, CI/CD pipelines, and SRE practices preferred.
- Strong knowledge of ITSM tools (e.g., ServiceNow) and ITIL processes including incident, problem, change, and release management required.
Technical Skills:
- Platform engineering and cloud-native architecture
- API management platforms and gateway technologies
- CI/CD and DevOps tooling
- Automation and infrastructure as code
- Monitoring, observability, and system reliability
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.