Best Practices, Communication Skills, Cook Dishes, Corporate Policies, Customer Satisfaction, Establish Priorities, Fast Food, Food Delivery, Food Safety, Interpersonal Skills, Leadership, Maintain Compliance, People Management, Quality Metrics, Regulations, Resolve Customer Issues, Safety/Work Safety, Staff Training, Team Lead/Manager, Team Player, Training/Teaching
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Description
The Team Leader for the Sal's Pizza Store plays a pivotal role in directing and coordinating employees to carry out their daily job responsibilities effectively. This position is essential to ensure that customers have a satisfactory experience through excellent service and operational efficiency. The Shift Leader will be responsible for training employees and ensuring strict adherence to company policies and procedures.
Team Leadership:
- Assist in directing and supervising employees during shifts.
- Foster a positive and collaborative team environment.
Operational Excellence:
- Ensure the smooth flow of operations within the pizza shop.
- Oversee the preparation, cooking, and delivery of pizzas to meet quality standards.
Customer Satisfaction:
- Prioritize customer satisfaction by providing exceptional service.
- Address customer inquiries and concerns promptly and professionally.
Employee Training:
- Conduct training sessions for new and existing employees.
- Ensure all staff members are well-versed in company policies and procedures.
Compliance:
- Monitor and enforce adherence to health and safety regulations.
- Uphold company standards and policies at all times.
Requirements
- Proven experience in a leadership role within a fast-paced food service environment.
- Strong interpersonal and communication skills.
- Ability to motivate and inspire a team to achieve operational excellence.
- Knowledge of food safety regulations and best practices.
- Familiarity with pizza preparation and delivery processes is a plus.
Education and Experience:
- High school diploma or equivalent.
- Previous experience in a supervisory or leadership role within the food service industry.
Working Conditions:
- Shift-based work, including evenings, weekends, and holidays.
- Fast-paced and dynamic environment.
Salary Description
18.00-20.00