TEAM LEADER

• Chick-fil-A Careers
• Foxborough (MA)
• TEAM LEADER

TEAM LEADER

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Full-timePart-time

High school degree

Starting at $18.00 per hour

Team Leader

Chick-fil-A Foxborough - Patriot Place

Experience Requirement (Read Carefully)

Applications without leadership experience will not be considered.

Minimum 2 year prior experience with in food service as a Shift Lead, Crew Lead, Supervisor, Team Lead, or Assistant Manager is preferred.

About the Role

A Team Leader is a high-capacity operational leader responsible for driving execution, accountability, and measurable results.

You are expected to be:

• A Leader first and foremost - Lead with purpose
• A standard-setter, not a negotiator of expectations
• A protector of culture through accountability

A Team Leader understands that servant leadership includes hard conversations, consistent enforcement of standards, and disciplined execution of systems.

Systems & Accountability

Team Leaders are fully responsible for implementing and enforcing:

• Chick-fil-A policies and procedures
• Operational Excellence standards
• Core 4 & Winning Hearts Every Day

This includes:

• Documenting coaching and disciplinary action in real time
• Tracking performance trends
• Following progressive discipline properly
• Protecting the business through consistent documentation

Failure to execute systems consistently is failure to lead.

Financial & Operational Ownership

Team Leaders must understand and be accountable for:

• Labor percentages and deployment strategy
• Productivity benchmarks
• Inventory management awareness
• Drawer accuracy and cash handling standards
• Sales awareness and throughput
• Shift-level profitability impact

This position requires someone who understands that leadership decisions directly impact:

• Financial performance
• Guest experience
• Team morale
• Brand reputation

You will be expected to know the numbers and manage accordingly.

Position Type

Full-Time or Part-Time

Starting at $18.00 + per hour (commensurate with experience)

Team Leader Responsibilities

OPENING or CLOSING AVAILABILITY REQUIRED

• Lead daily operations in a high-volume, fast-paced restaurant
• Supporting and operating on position during peak hours to meet metric goals of Speed of Service, Sales, and OSAT
• Drive labor efficiency while maintaining service excellence
• Hold team members accountable to policy and standards
• Lead shift planning and deployment strategy
• Conduct daily huddles with clarity and direction
• Serve as key holder; open and/or close restaurant
• Count drawers and finalize day accurately
• Execute and enforce all checklists and procedures
• Address performance issues immediately and document
• Coach team members toward measurable improvement

Qualifications & Requirements

• Minimum 2 year high volume food service experience preferred
• Experience leading large teams
• Proven history of measurable operational success
• Strong understanding of labor management
• Understanding food cost and waste
• Comfortable enforcing policy without hesitation
• Strong communication skills
• Reliable transportation
• Ability to thrive in a high-expectation environment

Preferred Qualifications

• 2+ years experience leading in a Chick-fil-A restaurant

About Chick-fil-A

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Chick-fil-A - Foxborough (MA)

80 Washington St, Foxborough, MA 02035, USA

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.