Team Leader Manufacturing Quality

Team Leader, Manufacturing Quality

At Philip Morris International (PMI), we are transforming our business to deliver a smoke-free future. The Team Leader, Manufacturing Quality, provides direct supervision to the manufacturing quality team, ensuring quality standards, compliance requirements, and quality principles are consistently applied across manufacturing operations.

Key Responsibilities

• Ensure compliance with PMI policies, legal requirements, and Environmental, Health, Safety, and Sustainability standards.
• Supervise and support manufacturing quality team members, including staffing and performance-related activities.
• Coordinate sample availability and testing activities according to established sampling plans and control strategies.
• Review controlled documents, including logbooks and production batch records.
• Maintain and troubleshoot at-line quality instruments, including calibration verification and documentation.
• Lead investigations of nonconformances, consumer complaints, and quality issues; implement corrective and preventive actions (CAPA).
• Manage quality holds to prevent nonconforming materials or products from entering production.
• Develop, review, and maintain procedures, work instructions, and quality documentation.
• Train employees on quality processes and new methods.
• Support quality engineering initiatives, validations, verifications, and manufacturing trials.

Qualifications

• Technical diploma, professional school certification, or equivalent experience.
• 3+ years of experience in a fast-paced consumer goods or regulated manufacturing environment.
• 1+ year of direct leadership experience, or 2+ years leading projects or teams indirectly.
• Knowledge of quality testing equipment, maintenance, and calibration.
• Experience with quality tools, root cause analysis, and statistical methods.
• Fluent in English.
• Legally authorized to work in the United States.

Compensation

Annual Base Salary: $88,000 - $110,000

Philip Morris International Inc.''s U.S. businesses are invested in America''s future and advancing a smoke-free nation. The businesses are committed to providing the approximately 25 million legal-age consumers who smoke cigarettes with better, smoke-free alternatives and to ensuring the products are marketed responsibly. From PMI''s global headquarters in Stamford, CT, and other locations nationwide, PMI U.S. contributes leadership, jobs, investment, and innovation in the U.S. The U.S. businesses employ more than 3,000 people across America and operate product manufacturing facilities. For more information, please visit www.uspmi.com. Philip Morris International (PMI) is an Equal Opportunity Employer.