Team Leader-Prod Serv 071332

Description

• Maintain and update all metrics/team boards for process teams  
• Assist with data collection and spreadsheets  
• Assist with any team training or coordination of team training required including assembling training materials 
• Attend process team meetings as needed to provide general support.  
• Assists in evaluating team effectiveness.  
• Facilitates and leads selected training and development for associates and teams as needed.  
• Act as a process team facilitator, utilizing team facilitation tools and techniques, when needed.  
• Provide support for the organization of new teams (charter, metrics, agenda, meeting minutes creation)  
• Integrates quality at the source thinking and activities in daily, individual, team and project work. (Applies to all job duties 100%)  
• Utilizes quality/process tools and methodology in daily individual work  
• Utilizes quality/process tools and methodology on teams  
• Defines and documents individual processes within sphere of control  
• Ensures that others are trained as back-ups on (processes) within the area/department e. Improves processes within sphere of control  
• Identifies waste and rework and enacts plan to improve/solve  
• Checks satisfaction of internal customers through use of quality tools and Customer/Supplier metrics 

• Paid Time Off
• 10 Paid Company Holidays
• 401K & Company Matching
• Quarterly Gainsharing Opportunities
• Career Path Advancement Opportunities
• Employee Product Discounts
• Employee Assistance Programs
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Disability Insurance
• Health & Flexible Spending Accounts

Requirements

• Minimum Education: High school diploma or equivalent 
• Minimum Experience: Proven ability to train others, proven skills using Microsoft Office suite (Word, Excel and PowerPoint) 
• Preferred Education/Skills: Foundation in training (i.e., train the trainer or quality certification)
• Team facilitation skills and the ability to train associates using developed training materials. 

• Strong organization and record-keeping skills are required. 
• Strong applied written and verbal communication skills. 
• Ability to work with associates at various levels within the company. 
• Computer skills are required. Microsoft Word, Excel and Power Point experience. 
• Ability to work varying schedules as needed. 
• Attention to detail is required. 
• Ability to complete tasks with minimal supervision. 
• Ability to work well with others. 

• Ensures Accountability – Holding self and others accountable to meet commitments
• Drive Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Instill Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Drive Results – Consistently achieving results, even under tough circumstances
• Consumer/Customer Focus – Building strong customer relationships and delivering on customer-centric solutions
• Critical Thinking – Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Being Resilient – Rebounding from setbacks and adversity when facing difficult situations
• Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement