Job description Company Overview Springs Window Fashions is a leader in the custom window treatment industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide. Our custom window treatments are available under the Bali, Graber, Sunsetter and Mecho brands in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings. Job Purpose Under the direction of the Production Supervisor, be the first point of contact, support, and direction for designated associate group. 1st shift- Monday-Thursday 5am-3pm. 40 hours a week. $18.00 per hour Job Responsibilities
Maintain and update all metrics/team boards for process teams
Assist with data collection and spreadsheets
Assist with any team training or coordination of team training required including assembling training materials
Attend process team meetings as needed to provide general support.
Assists in evaluating team effectiveness.
Facilitates and leads selected training and development for associates and teams as needed.
Act as a process team facilitator, utilizing team facilitation tools and techniques, when needed.
Provide support for the organization of new teams (charter, metrics, agenda, meeting minutes creation)
Integrates quality at the source thinking and activities in daily, individual, team and project work. (Applies to all job duties 100%)
Utilizes quality/process tools and methodology in daily individual work
Utilizes quality/process tools and methodology on teams
Defines and documents individual processes within sphere of control
Ensures that others are trained as back-ups on (processes) within the area/department e. Improves processes within sphere of control
Identifies waste and rework and enacts plan to improve/solve
Checks satisfaction of internal customers through use of quality tools and Customer/Supplier metrics
Benefits offered -
Paid Time Off
10 Paid Company Holidays
401K & Company Matching
Quarterly Gainsharing Opportunities
Career Path Advancement Opportunities
Employee Product Discounts
Employee Assistance Programs
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance
Disability Insurance
Health & Flexible Spending Accounts
Requirements
Requirements Education and Experience
Minimum Education: High school diploma or equivalent
Minimum Experience: At least 2 years of experience training and leading teammates
Preferred Education/Skills: Foundation in training (i.e., train the trainer or quality certification,) basic computer skills, including MS Office Suite
Team facilitation skills
Knowledge Skills and Abilities
Strong organization and record-keeping skills are required.
Strong applied written and verbal communication skills.
Ability to work with associates at various levels within the company.
Computer skills are required. Microsoft Word, Excel and Power Point experience.
Ability to work varying schedules as needed.
Attention to detail is required.
Ability to complete tasks with minimal supervision.
Ability to work well with others.
Behavioral Competencies
Ensures Accountability - Holding self and others accountable to meet commitments
Drive Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives
Instill Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
Drive Results - Consistently achieving results, even under tough circumstances
Consumer/Customer Focus - Building strong customer relationships and delivering on customer-centric solutions
Critical Thinking - Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
Being Resilient - Rebounding from setbacks and adversity when facing difficult situations
Optimize Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement