Team Leader

OPENING NOVEMBER 2023

Chick-fil-A Tom Austin

Hwy

Leadership Pathway/BOH & Kitchen Operations

3334 Tom Austin Hwy,

Springfield, TN

NOTE: Those in our leadership pathway come on board as team members, are

quickly trained to master operational responsibilities, and proceed through a

leadership development structure to be considered for the next step of shift

lead / team lead designation.

 

Role Summary:

Work within the leadership teams in pursuit of excellence in BOH and Kitchen Operations.

Specifically, this role is an ambassador, leader and critical component in

ensuring that Chick-fil-A Tom Austin Hwy is successful in the following areas:

• Back of House Operations
• Leadership and People Development of Back of House Team
• Vision and Service Model compliance throughout all areas of oversight.

General

Responsibilities:

• Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.
• Maintain vision alignment with the Operator and the leadership team
• Ensure stewardship systems are taking place throughout the restaurant
• Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.
• Support the Operations Director – Back of House team during hiring process, completing resume screening, interviews and reference checks as necessary.
• Oversee speed of service and completion of goals.
• Create, lead and implement systems that will be the standard for BOH innovation and high-performance teams throughout the restaurant.
• Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.

Skills:

• Strategic thinker,
• Goal-oriented, Tech-savvy
• Great communicator both in handling difficult situations and a diverse team.
• Mature, dependable and results-oriented
• Ability to work in a team environment
• Very detailed oriented & keenly observant
• Professional marketing or communications experience
• Maintains a number of business and professional community contacts
• Self-starter, creative and flexible
• Good business sense, achiever
• Strong project/time management skills
• Proven history of consistently performing at a high level
• Unquestionable integrity and represents Chick-fil-A well
• Passionate about building relationships with clients
• Servant spirit with strong sense of stewardship

Specific Experience:

• Required: High School Diploma or equivalent
• Required: Strong analytical and problem-solving skills

Preferred

qualifications:

• Bachelor's degree, preferably in a business or hospitality
• Experience as a leader food service operations
• Years of Experience: 2
• This person must be skilled in time management.
• This person must be self-directed and highly organized.
• This person must master all knowledge and skills of every position in the Restaurant.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Benefits

Flexible schedule, Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), 401(k) matching, Employee discount, Paid training, Other

Job Type

Full time

Schedule

Other