Administrative Management, Communication Skills, Customer Satisfaction, Driver's License, English Language, Equipment Maintenance/Repair, Facilities Management, Inventory Management, Lift/Move 50 Pounds, Operations, Organizational Skills, Presentation/Verbal Skills, QoS (Quality of Service), Safety/Work Safety, Staff Training, Team Lead/Manager, Time Management, Writing Skills
Provides supports to the people we serve in community and facility based employment activities.
Responsibilities:
Primary duties and responsibilities include but are not limited to:
- The ideal candidate will possess a strong work ethic, flexibility in schedule, clean driving record and reliable means of transportation.
- The team leader will be required to be a working leader.
- Assist the TFM supervisor and/or TFM Coordinator in the daily operations of a facility or location.
- Assist in managing the porters/porter assistants on duty.
- Assist in assigning porters/porter assistants job assignments based on their skills.
- Assist in taking supply inventory and maintaining the supply inventory for their assigned facility.
- Train new employees on chemicals, safety, proper cleaning strategies as well as the use and maintenance of equipment
- Ensure a safe working environment for all employees.
- Ensure that porters/porters’ assistants are adhering to all company policies and procedures.
- Notify the TFM supervisor and/or TFM coordinator with all complaints and concerns in a timely manner.
- Assist in maintaining high levels of customer satisfaction.
- Provide a high quality-level of service
- Performs all additional related duties as requested by supervisor and/or administration.
Qualifications:
- High School Diploma or Equivalent and six (6) months of employment experience required.
- Minimum six (6) months of experience in the field.
- Floor experience in buffing, stripping, and waxing preferred.
- Must be a qualified New York State driver. Good verbal and written communication skills and command of the English language required.
- Ability to interact and communicate safely with porters, porters’ assistants, other staff members as well as keep open lines of communication with supervisors and customers.
Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, reaching over head and reaching forward. Must be able to pull, lift and/or carry up to 50lbs.